Reviews on Steakhouse food in Woods Cross, Utah, United States. Woods Cross is a city in Davis County, Utah, United States. It is part of the Ogden–Clearfield, Utah Metropolitan Statistical Area. The population was 9,761 as of the 2010 census, with an estimated population in 2014 of 11,097. Woods Cross is named after Daniel Wood, an early settler.
Things to do in Woods Cross
3 based on 33 reviews
Wanting to try some of the local non-chain restaurants, we stopped here for a dinner. We were sadly disappointed. The "server" was rather cantankerous, and appeared to be somewhat unwashed. He was anything but pleasant. The salad came, looking like it had just been taken out of a bag, and we had to ask for dressing. We ordered steak -- and we got a small chunk of meat, though it was extremely tough. The atmosphere was anything but pleasant. When I want to joke with my bride about having a rough time, I tell her I'm taking her there for dinner again (won't really happen.)
Most Popular Fast Food food in Woods Cross, Utah, United States
3 based on 47 reviews
Sizzler is home to U.S.D.A Choice steaks cut fresh in-house daily, seafood, including fresh, sustainable Salmon, all complimented by our famous Craft Salad Bar.
The steaks are decent here, though paying extra for the buffet (one visit only) is somewhat an extravagance. The service is OK here, though not exceptional. Getting to the restaurant is a bit difficult given the traffic patterns. There are better steak/buffet restaurants in town.
4 based on 68 reviews
So this negative experience starts with a phone call to the restaurant to find out the price of the early bird dinner. I received a reply that went something like this, "..well I'm not for sure, but I'll tell you what I think it is but I don't know if the price I am going to tell you is the right price." I stop her and directly tell her not to give me information she is not sure of, put me on hold and ASK SOMEONE. On hold for at least 2 minutes, then she comes back on and gives the price. I go to the restaurant with my wife and they sit us at a rectangular table for six right next to an empty table for four. I tell the hostess that if she wants to seat us at the table for four it would be fine with us and she could keep the table for six open. She acted like the process of changing the table was going to be astronomically difficult so the two of us sat at this large table. My wife orders the pork chop with a sweet potato, I the chopped steak, medium. When the meals arrive, her pork was still rare in the middle and it came with a baked potato. Mine was so rare it was still moving. We wait for about four minutes looking for our server to no avail so we just grab a server and ask her to find our server. About four minutes later, eight minutes total, again with our food just sitting there uneaten, another woman arrives, asks what the problem is. We explain, she apologizes and takes the food away to be cooked more thoroughly. About ten minutes later the food returns. My wife's food is cooked properly and the order is correct. The server apologizes for her mistake with my wife's order. I cut into my dinner and it is still very rare and it was not very warm. Honestly, I think that they just re-served me the same meal without cooking it further and sent it back to me. (Who knows what went on in the kitchen?) I called the server back, she arrived with the manager and I explained that the meal still was not cooked correctly. I actually said to the manager "how hard is it to cook a piece of hamburger properly??? Anyway after two failures and facing the option of having to send it back for the third try at cooking it properly, I just lost my appetite and cancelled my order. My wife however finished her dinner. Now, to her credit, the manager really made an effort to resolve this situation to my satisfaction. She offered to try to cook the meal again, she offered to cook me a fresh meal and she offered to cook me any other meal I wanted if I wished to try something else, but I refused. I just simply had lost my appetite after watching the kitchen already fumble my order twice. After my wife finished, the server came over and told us that the meals had been voided by the manager and there would be no charge. I refused as my wife had eaten her dinner and asked for a check for her meal. Again they stated that they wanted to comp the meal but that was not necessary and I insisted on a check for her meal and paid for it. So I give one star to the person who answered the phone, one star to the incompetent kitchen, one star to my server but 5 stars to the manager who really was very professional in her conduct. Now, I contribute to Trip Advisor a great deal, my reviews have been read by over 70k readers and I hate giving negative reviews. When I do I suggest the reader scan all the reviews to get the general trend as any restaurant can have a bad day. When you think about it, if they serve 1000 meals in a day and 10 come back negatively that is still is a 99% success rate. And, as far a my server vanishing for about 12 minutes, who knows what that was about? Maybe she had a sick child she needed to check on, she's human, maybe she just needed to use the restroom. There could be 10 legitimate reasons why she was not present. But, all things considered I have to give this dining experience a very low rating and probably will not return.
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