Find out what Grill restaurants to try in Shepshed including Revolution Loughborough, Fernandez Grillhouse, Junction 23 Lorry Park, Fenways, The Wheatsheaf, Harvester
5 based on 1012 reviews
I recently went with my family for an early (5.30pm) dinner. As a result, there were only a few others in the restaurant. The food choice was good, the food itself also pretty good (especially the ribs). I thought the pricing was reasonable. The service initially was very good (our waitress was Amaia) but then she apparently had to do something else, so what I assumed was the manager took over. It then went downhill fast. Long waits, forgotten menu's, etc. So overall I would go again and recommend, but be prepared for the hit & miss service.Mphilm, we really appreciate your feedback and bringing this matter to our attention. We would love the opportunity to discuss this with you further. Please give us a call on 01509 80 80 10 at your earliest convenience
4 based on 1132 reviews
Fernandez Grillhouse is Loughborough's casual dining restaurant suitable for everyone! Friends, Family, Couples and Child friendly too! Fernandez specialises in grilled, healthy and fresh food, including, steak, chicken, fish, lamb and some amazing veggie
A good compact menu with endless soft drinks. Filling food, all cooked fresh, tasty deserts. Fair timing for the fresh food.Have an aperatif elsewhere before dining.
United Kingdom Food Guide: 10 Pub food Must-Eat Restaurants & Street Food Stalls in Shepshed
Greasy eggs and chips - as if that's a good thing. Probably what modern (drunken and on their phones) truck drivers want but not haute cuisine as we had planned. Disappointed that Stephen Fry and Jamie Oliver weren't there!
Where to eat Deli food in Shepshed: The Best Restaurants and Bars
4 based on 218 reviews
Fenways is the Orange tree groupâs most recent venture, and their eighth site. Taking inspiration from some of Londonâs most popular street food concepts, and launching on the back of their successful pop up restaurant âThe Smokehouseâ in Leicester, Lough
The girl who had dreams of her favourite burger returning to Fenways after many years finally got her wish when they put it back on the menu... unfortunately itâs been ruined and my dreams are shattered.The âClassic homemade blue cheese fritterâ was technically 90% potato and 10% blue cheese. What happened to the blue cheese patty that oozed cheese all over my plate?The service was also extremely rubbish as we had to wait 10 minutes to be approached for a drinks order and I had to go to the bar to pay afterwards as there was no one to be seen.Iâm sorry to say I wonât be returning again. Your heartbroken âThe Blues Burgerâ fan. Hi, Whilst your writing is entertaining in many ways ,I am sorry to hear that your "Blues Burger" was not how you remember it. We rarely have complaints about our delicious food.And over time we do change recipes. There is NO potato in the patty, Its 90 % Stilton with some butter, milk and flour..Also regarding your wait, what day and time did you eat with us ? As evenings and weekends we are very busy and any busy restaurant that offers table service have some small delays at times, which on entry or being seated by us you would have been advised of. If you seated yourselves you could have been overlooked. As the manager my priority is to maintain excellent customer service at all times. Happily this business is suddenly experiencing a huge surge in trade and It has been difficult to judge when to have additional floor staff.In the short 6 weeks of being hired here, as I've have had to hire and train new team members. This all takes time and at present training is ongoing, We don't always get it 100% right.With regards to payment at the till point, we have 2 card machines and where possible we do take payments at the table.I can only apologies for this with sincerity and ask did you complain at the time ? As all complaints are monitored and we try to resolve them as quickly as possible during service.I would be ecstatic if each service went without any hiccups or delays, but when you serve 280 people in one day a complaint here and there will happen especially if something is no longer to someones taste or expectations.Good luck with finding your perfect blues style burger, I will continue to monitor and train my team to the perfect customer service standards that I also expect.If you would like to try again I would be willing to offer you 25% as an apology for a slower service than usual.Kind RegardsMia
Where to eat Italian food in Shepshed: The Best Restaurants and Bars
3 based on 357 reviews
If you're looking for a family friendly restaurant in Loughborough, there's nowhere more popular than Harvester. Close to Shepshed, Thorpe Acre and Woodthorpe, our restaurant is a great choice for anyone who loves tasty grills, indulgent desserts and eati
Not the best, but certainly the worst. Well done to all the staff who helped achieve this rating. Mainly Molly, Becky and the Chefs. Even before we had an issue with the food, our waitress Molly had a 0 out of 10 on the personality scale. No friendly chit chat and certainly not welcoming. We wanted the 2 Course set menu and the Nachos as a starter. We were on a downward slope at this point. The Nachos were unavailable and there wasnât another starter we wanted and thus forced to have a dessert which I didnât want. I wanted to swap the starter for another one which i wanted, but this was refused and said itâs subject to availability, although it doesnât state this on the menu. We were half way through our salad before I had to ask for our drinks, and Molly said she would see where they were, so I told her that they were on the bar on a tray! My wife and son asked for their steaks to be well done and they came back a little pink. They were sent back, and when they were returned they were still pink as the picture below shows. We asked for the manager and Becky came to the table and said that is how we do them! That is well done! So if you want a well done steak, donât come here as well done is still pink!As for the puddings, how about an ice cream which you need a straw to eat it with! This had to be changed as well!Itâs a shame as we had a good time a couple of weeks ago, but after this experience the best part was leaving and never to return. Just paid the bill and all they took off was a childrenâs steak meal which was around £6! Totally disgusting. As we were leaving about four staff were standing there watching us walk to the car and shaking there heads at us. This restaurant is a disgrace to the Harvester Brand, and it seems that after reading quite a few reviews it seems to be the same story and the management certainly are not learning from the feedback received, and if itâs Becky as the management, then Harvester should cut their ties and employ caring people who will do a fantastic job and turn things around in this restaurant.Looking forward to my next meal out.....at Beefeater.Hi Tim Whitehouse, we can assure you that we do not find this type of behaviour acceptable. We will be addressing the situation you have described by conducting a full investigation taking into account some conflicting feedback which we have received from other guests that evening. Unfortunately we are waiting for the team member to return to work as she has had to have some time off due to the way that the situation ended with yourself but we are sure that she will bounce back fine. Thank you again for bringing this to our attention and we will be using your comments and feedback from the evening to refine our efforts to ensure this issue does not happen again.
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