The 10 best Resorts in West Coast Division, Malaysia

June 10, 2023 Harland Bartelt

Discover the best Resorts in West Coast Division, Sabah including Shangri-La Tanjung Aru, Kota Kinabalu, The Pacific Sutera Hotel - Sutera Harbor Resort, Horizon Hotel, The Magellan Sutera Resort, Nexus Resort & Spa Karambunai, Sutera Sanctuary Lodges @ Manukan Island Resort, Bunga Raya Island Resort, Kasih Sayang Health Resort, Langkah Syabas Beach Resort, Sabah Beach Villas & Suites.
Things to do in West Coast Division

1. Shangri-La Tanjung Aru, Kota Kinabalu

20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100 Malaysia
Excellent
57%
Good
28%
Satisfactory
9%
Poor
3%
Terrible
2%
Overall Ratings

4.5 based on 4377 reviews

Shangri-La Tanjung Aru, Kota Kinabalu

Located 10 minutes from Kota Kinabalu International Airport, coral islands and the city centre, just 150-minute flight time from Singapore, Hong Kong and Kuala Lumpur, Shangri-La Tanjung Aru, Kota Kinabalu is a tranquil retreat offering 498 beautifully appointed mountain and seaview rooms and suites, six restaurants and bars, and a wealth of enjoyable recreational opportunities for families and leisure travellers. The resort is home to Chi, The Spa, a luxurious private spa experience based on traditional Asian healing philosophies. The spa comprises of 5 single villas, 3 couples' villas and an open Yoga Pavilion, all located on Pulau Bayu, the resort’s private island. It is one of the only two five-star spas in Kota Kinabalu.

Great Staff, Great Experience and Looking Forward for Another Stay

Reviewed By Thomas235711

Shangri-La Group never let me down. It is great to stay with especially when considering there is nice and efficient staff. My trip was disturbed by a ridiculous hotel group leading to a sudden changes. However, the staff in Shangri-La helped me amend my booking at once and answer my questions patiently. They are with professional attitude and friendly tone which totally respectable. I do recommend others staying in Shangri-La, and you

2. The Pacific Sutera Hotel - Sutera Harbor Resort

1 Sutera Harbour Blvd, Kota Kinabalu 88100 Malaysia
Excellent
45%
Good
35%
Satisfactory
12%
Poor
5%
Terrible
4%
Overall Ratings

4 based on 3697 reviews

The Pacific Sutera Hotel - Sutera Harbor Resort

"The Pacific Sutera Hotel features 500 immaculately appointed rooms and suites with contemporary décor and amazing views of either the championship golf course or the South China Sea and Tunku Abdul Rahman Marine Park islands. The Pacific Club guests enjoy the magnificent sea view from the 11th floor, where breakfast and cocktails are served in the exclusive Pacific Club Lounge. Strategically located close to the shopping and business centres of Kota Kinabalu City, this hotel is perfect location to work, live and play."

Great value

Reviewed By jamesmcvig

Food was a little expensive at the restaurants, but still was fairly good. You get vouchers for breakfast and dinner which is really nice. The rooms were really great and had comfortable beds. I found the price for the resort to be a good price for what is all included.

3. Horizon Hotel

Jalan Pantai, Kota Kinabalu 88999 Malaysia
Excellent
28%
Good
50%
Satisfactory
17%
Poor
4%
Terrible
1%
Overall Ratings

4 based on 954 reviews

Horizon Hotel

Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay.

Clean and convenient

Reviewed By billios4466

Stayed 3 nights and found this hotel very good value for money. Very good location with nice places to eat nearby. Nice, big comfortable rooms and good breakfast. Staff were very friendly and helpful. Would definitely stay here again when we return to Sabah.

4. The Magellan Sutera Resort

1 Sutera Harbour Boulevard, Kota Kinabalu 88100 Malaysia
Excellent
60%
Good
17%
Satisfactory
8%
Poor
6%
Terrible
9%
Overall Ratings

4 based on 143 reviews

The Magellan Sutera Resort

The Magellan Sutera Resort

Reviewed By hairolfaizalhussin

My dream comes true when i arrived at The Magellan Sutera Resort. The best resort, the best food, the best room that i slept, the best services by all the employees. Thank you so much, The Magellan Sutera Resort. I hope that i will come again to this dream resort

5. Nexus Resort & Spa Karambunai

Nexus Resort Karambunai 100 Jalan Sepangar Bay, Kota Kinabalu 88993 Malaysia
Excellent
36%
Good
31%
Satisfactory
16%
Poor
9%
Terrible
9%
Overall Ratings

4 based on 1729 reviews

Nexus Resort & Spa Karambunai

Nexus Resort Karambunai is set within 3,335 acres of unique & unspoiled beauty.

Very nice resort

Reviewed By Riekje K

The resort is very nice located, has its own beach. The gardens are very beautifull. The staff is very friendly and helpfull. There was a problem with the bedlinnen and that was solved in a very good way. The food was good. Advise to the owner or gm: The resort needs updating in maintenance, like cleaning , painting outside spaces. Repairing outside furniture. The staff is great so when you update the rooms and outside the resort as a whole will be wonderfull

6. Sutera Sanctuary Lodges @ Manukan Island Resort

Tunku Abdul Rahman Park Kota Kinabalu, Manukan Island 88100 Malaysia 011 60 154-876 1800
Excellent
53%
Good
28%
Satisfactory
11%
Poor
3%
Terrible
5%
Overall Ratings

4 based on 280 reviews

Sutera Sanctuary Lodges @ Manukan Island Resort

Telephone: Manukan Island is located just off the coast of Kota Kinabalu, the capital city of Sabah. It is the second-largest island of Tunku Abdul Rahman Marine Park and offers extensive water activities such as snorkeling, scuba diving, parasailing, and other various water sports activities for those water sports enthusiasts. It also offers one of the best spots to catch Borneo’s famed sunset at the tip of the island called Sunset Point. Immerse yourself in a serene retreat as all premium villas and suites overlook the azure waters of the South China Sea.

Zero privacy and untrained staff

Reviewed By chloeywy

Upon arrival at MIR, we were greeted by a receptionist who briefed us about the resort facilities. He was friendly but could tell he wasn't experienced with the briefing as he was constantly asking himself whether he'd missed something. We were informed that the jungle trekking activities weren't available due to a landslide and therefore there weren't any activities available in the resort. Any other activities had to be booked through one of the third party agencies at the island. Check in was late. Room was meant to be ready at 2pm but we only got in around 2.40pm. The villa itself was good, with cable TV and a comfortable bed. The staff had also helped decorate the bed with petals for my boyfriend's birthday which was gorgeous. The petals did stain the bed a lot tho which left a huge mess but that was a minor problem. I should also point out that the beach villa we stayed in was right in front of Manukan Island's public beach area so literally EVERYONE could see you from outside. Zero privacy at this area and kind of ruined the whole luxury element of MIR. Definitely recommend getting the hillside villas as these were located at MIR's private beach. Only the Prahu restaurant was opened during our stay, which is an open air beach side restaurant with limited options on the menu. We had lunch upon arrival around 3pm and flies were EVERYWHERE. Not sure if the restaurant could do much about this but it was very bothersome and as a result I couldn't finish my food. Service wasn't great at this hour either - cashier looked like she hated her life. They do have dine-in options as well tho which I regret not choosing for lunch. We had the Malay set menu for dinner and the butter prawns were AMAZING. The other dishes were only average so I recommend just ordering the butter prawns ala-carte as the set dinner was quite pricey. The fly situation at night wasn't too bad and the waiter brought a little anti-mosquito burner thing to put at the foot of our table. Service was much better during dinner and the chef even came out to greet us after our meal. What I was really ticked off with was by the customer service MIR offered before our stay. The lady who answered my call had no idea how much meals would cost at MIR, and could not assist me at all when I requested for the birthday set up in the room. She just kept asking me to email their sales team instead which was weird to me because what was the point of her job then? Also customer service post-stay was non-existent. Upon our arrival at the Sutera jetty after check out the 'concierge' just told us to carry our own bags instead of helping us like they did when we checked in. I had also messaged them about a charger I left at MIR but received zero reply from them about it. Bye charger... T.T Overall I think the staff do need to be trained a lot more especially since the normal room rates at MIR can go up to RM1K+++. Thank God we went there during one of their promo seasons because their normal rates are definitely not worth it given that the services are average AND the island is not exclusive at all. Crowded beaches and trash everywhere. Anyone looking for a more exclusive and luxurious vacation should definitely check out the resorts on Gaya Island instead. They are pricey but SO worth it.

7. Bunga Raya Island Resort

Polish Bay, Pulau Gaya 88778 Malaysia
Excellent
56%
Good
27%
Satisfactory
9%
Poor
5%
Terrible
3%
Overall Ratings

4.5 based on 630 reviews

Bunga Raya Island Resort

As sensual and exotic as the hibiscus flower that bears its name, Bunga Raya Island Resort is a luxurious jewel set on a coral reef island just off the coast of Borneo. A secluded island hideaway of 47 timbered villas, the resort is framed by white sand beach and virgin jungle. Hillside villas reflect the simplicity of the Borneo architectural style. A hilltop spa blends the finest Traditional Asian and Western treatments using restorative powers of indigenous plants and oils.

A Most Enjoyable Experience

Reviewed By InTheMomentManhattan

My wife and I enjoyed a really excellent experience during our 4 night's stay at the Bunga Raya Resort. Our bungalow facing the beach was our best room during our visit to Malaysia. The room was very comfortable and beautifully furnished. The bathroom was equally well designed and fitted. Beyond this we enjoyed a plunge pool and private veranda. We also had direct access to the beach. Every member of the staff of the Resort provided us with personable and efficient service. Laurent Driole, the manager of the resort, was super helpful with resolving all concerns that we expressed. Breakfast was excellent every day. Dinners were equally enjoyable. My wife and I were among the first western guests to arrive in Malaysia after the shutdown. The resort was just beginning to come back to full life. Accordingly, some of the edges were still a little rough. However, I am sure that these will be resolved as time goes by.

8. Kasih Sayang Health Resort

Kampung Sinagang, Bukit Kokol Menggatal, Kota Kinabalu 88000 Malaysia
Excellent
26%
Good
40%
Satisfactory
21%
Poor
4%
Terrible
8%
Overall Ratings

3.5 based on 84 reviews

Kasih Sayang Health Resort

Looking for a place to stay in Kota Kinabalu? Then look no further than Kasih Sayang Health Resort, a family-friendly resort that brings the best of Kota Kinabalu to your doorstep. The resort offers room service, to make your visit even more pleasant. The property also features free breakfast. Guests arriving by vehicle have access to free parking. During your visit, be sure to check out a popular park like City Park, which is a short distance from the resort. We’re sure you’ll enjoy your stay at Kasih Sayang Health Resort as you experience everything Kota Kinabalu has to offer.

we enjoyed our stay

Reviewed By jjaney_12

I've read lots of reviews about this resort before booking a stay. All i can say is I'm very satisfied with the service. The room is clean & bathroom too. They provide everything, soap, shower gel, shampoo, toothbrush, towels..only a floor towel is missing. But when i requested for it, it was quickly delivered to our room. We parked our car at the side of the roads, just like everyone did, but we couldn't find a big rock to choke the back wheel (cos we see everyone did it cos the road is steep). So, we tried to ask one of the staff at the restaurant to help us to find a rock for our car, even though we're not confident that our request will be heard cos all the staffs were very busy at that time. But to our suprise, when we checked our car not too long after, they already put the rocks there. The food at the restaurant was delicious & i think the prices are reasonable. At night, we really enjoyed the view from our room. You can see the whole city & the night lights view is amazing. We don't mind the bugs cos yea we expected them as the resort is near to nature. In fact our kids enjoyed looking at the nite creatures especially the fireflies. Surprisingly, there's no mosquito at all. The breakfast was simple, there were fried noodles, fried rice, fried eggs, sausage, baked beans, bread & toaster provided, coffee & tea. The fried noodle was tasty. When we arrived for breakfast, some of the food were finished but was quickly replenished. So, all i wanna say is please give this place a try. Some of the reviews are not agreeable for me. The staffs are really trying their best. If you need anything, please just ask from them & don't just simply give bad review when u didn't get what you didn't ask.

9. Langkah Syabas Beach Resort

Jalan Papar Kampung Laut Kinarut, Kinarut 89607 Malaysia
Excellent
38%
Good
40%
Satisfactory
15%
Poor
5%
Terrible
1%
Overall Ratings

4 based on 247 reviews

Langkah Syabas Beach Resort

Nestled in the quiet idyllic town of Kampung Kinarut Laut (Village by the Sea), Langkah Syabas Beach Resort offers a peaceful retreat for families and singles alike. The Resort is located only 25 minutes from the City of Kota Kinabalu, which is also the State Capital of Sabah and 15 minutes from the Kota Kinabalu International Airport.

Christmas Dinner

Reviewed By AlSamuel

Thank you sooo much Liza and her team for preparing us our family Christmas Dinner. The food was unbelievable (combo chicken roast & lamb roast), dinner hall was very homely and their attendants were fantastic. Hope to see you guys again. SALUTE !

10. Sabah Beach Villas & Suites

PV 140, Precinct Dillenia, Nexus Residence Karambunai Off Sepangar Bay, Kota Kinabalu 88993 Malaysia
Excellent
24%
Good
40%
Satisfactory
16%
Poor
9%
Terrible
11%
Overall Ratings

3.5 based on 85 reviews

Sabah Beach Villas & Suites

This unique beach-front property comprises luxurious Pool Villas and Spa Suites, with 1 or 2 bedrooms, ensuite bathrooms, living and dining areas and a fully equipped kitchen for self-catering. Full 5-star resort facilities with quality furnishing, linens, towels and full housekeeping facilities. Enjoy the 6km long white sandy beach with great ocean view and amazing sunset daily. Famaily Vacation.

Horrendously loathsome and terrible!

Reviewed By piringus

I have had previously booked a stay at one of their villas [pre-COVID era] and back then, the experience was much pleasant. HOWEVER After my recent visit, I can no longer encourage potential visitors/tourists to stay at their premises. It is severely undermaintained, dirty and downright NOT WORTH your money! [or your time to be honest]. It costs me around 500 to 600 bucks for the night, and I must say it is like daylight robbery if you choose to stay at their premises! During our stay - faulty aircon, our private pool the next morning suddenly was drained out without any prior notice and there were too many flies INSIDE THE HOUSE! So please, PLEASE REFRAIN yourselves from BOOKING A STAY at this property! Save your hard-earned money and go somewhere else! I implore potential visitors/tourists TO STAY AWAY!

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