City: Nairobi Lodges
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The 10 best Lodges in Nairobi, Kenya
Known as the safari capital of Africa, Nairobi is an energetic, modern city that serves as a fascinating introduction to both wildlife and nightlife. Music clubs pulse with life, shops and markets bustle, and a mélange of restaurants will tempt your palate in this former Maasai watering hole. Top sights include the Karen Blixen Museum, Giraffe Centre and the black rhinos of Nairobi National Park. The compact city center is safe to walk in and taxis make other areas accessible.
Restaurants in Nairobi
1. Osoita Lodge
Overall Ratings
3.5 based on 81 reviews
Osoita Lodge is named after the Maasai word 'Soito' meaning 'Stones'. Osoita Lodge was designed and built by the owners themselves and that personalized touch is evident all across the lodge. All raw materials used in construction and furniture were extracted from the very ground where Osoita Lodge stands today. Osoita Lodge is located in Ongata Rongai, (also locally known as Rongai or simply 'Rongaa'). Rongai falls in the Olekassasi township which is a settlement in Kenya's Kajiado County, located between the Kaputiei plains and the Western slopes of the Ngong hills. Osoita is conveniently adjacent to the Nairobi National Park plus close to other major tourist attractions around Nairobi. Osoita's design is based on a traditional setup but with a modern twist. The lodge sports makuti thatching and makes use of traditional building materials and beautiful rustic furniture that brings out an authentic African touch. The lodge is setup within a tranquil, lush green environment with the seasonal River Kandisi running at the very edge of the lodge. A picturesque, rugged typography with a cool, homely feel characterizes the surrounding and ambience at Osoita Lodge. Osoita Lodge has a total of 27 rooms. 8 Balcony rooms on the upper level overlook the swimming pool and 11 standard rooms all built with natural materials bringing out a rough, rustic exterior, whilst the interior finish is cozy and contains all the modern comforts you might need. In August 2014, we also opened our newest wing with 8 new rooms that stay true to the spirit of Osoita by fusing tradition with modernity. All our rooms are equipped with private bathrooms and toilets en-suite, digital safes, reading lamps, mosquito nets and free, strong WiFi Internet.
Decent hotel, typical African style
Reviewed By franke517We stayed here for one night when we arrived in Kenya. The hotel is old, but clean. It's really close to the Sheldrick wildlife trust, but apart from that it's in the middle of nowhere. The swimming pool has cold water and some parts are missing, which can be really dangerous. The rooms are small, but ok. The bed is hard, really hard.... Never the less we enjoyed our one night stay, before going on safari. The staff is super friendly and helpful! A good priced hotel
2. Javilla Eagles Safari Guest House
Overall Ratings
4 based on 2 reviews
Visiting again for sure!
Reviewed By victoriakangI enjoyed the warm and homely services . The rooms were clean and the host ensured that I had a comfortable stay. They organize tour in Nairobi at an affordable fee which I really enjoyed. I felt very secure during my stay. Keep doing a great job!
3. Adventist LMS Guest House and Conference Centre
Overall Ratings
4 based on 9 reviews
We offer a variety of superior rooms that cater for single, couple, family and executive stay. All rooms have a touch of elegance and style that enhances comfort with telephones services, TV sets that provide national and global news and rich mix of entertainment programmes. We also have a storage facility for extra guests’ suitcases.
Convenient stay
Reviewed By JoonaPaataloConvenient stay with very friendly staff. Good vegetarian food in the restaurant, on dinner time as well as during breakfast. The facilities are quite average, but it’s all good for a comfortable stay. Nice campus to explore as well, no matter are you religious or not.
4. Lulu's Guest House
Overall Ratings
3.5 based on 3 reviews
Неплохо
Reviewed By Andrey KЗа свои деньги (26$) Lulu's Guest House может быть неплохим вариантом для остановки на 1-2 ночи. Номера хорошие, чистые. Есть претензии в ванной комнате - слив воды очень непродуман (она просто остается все на полу и почти не уходит). В остальном - все хорошо. Есть возможность погреть свою еду в микроволновке на кухне или заварить чай. Завтрак стоит $3. В 30 минутах ходьбы большой супермаркет.
5. Sandton Palace Hotel
Overall Ratings
3 based on 24 reviews
Sandton Palace Hotel is a 3 star hotel located in the city centre. The hotel is located in a very safe area and very quiet environment. The hotel has 105 en-suite rooms all connected with TV and Internet services. The hotel has 4 different conference halls which can accommodate a seating capacity of people between 100 to 240. The hotel has a gym with steam bath as well as sauna.
Food was delicious!
Reviewed By rejoicingWhen my friend and I tried this place for lunch a few days ago, we were not disappointed! We had the $6 daily special of T-bone steak with potatoes and other vegetables. It was served on a hot, sizzling platter and was quite delicious! The serving size was large, so we took home our leftovers. The dining room is quiet and simply decorated, with a couple of low-volume TVs. It's located in the center of downtown Nairobi and us easily accessible by foot.
6. West Park Guest House
Overall Ratings
3 based on 1 reviews
Basic, but quiet and very friendly staff
Reviewed By Gert VSituated in small cul-du-sac (Taza Lane), this small guesthouse enjoys absolutely quiet and tranquil surroundings. On the downside, no food is being served apart from a basic and varied breakfast. There are, however an Indian, an international, and a Somali-run restaurant within less than 5 minutes walk,serving tasty, safe and good food and modest cost. There are also numerous Kiosks 2-3 minutes away, providing bottled water, soft drinks, sbacks, the usual things.A small shopping mall, filling station and ATM are also nearby. The rooms are very basic but clean. Beds are King size, matrasses are comfortably firm, and all beds have a large mosquito net. Rooms have a small flatscreen TV, but Kenyan TV is nothing to go mad about :) I didn't find a single working international / news channel, and programmes mainly comprise endless evangelical preaching or signing or discussions. The bathrooms are, again, basic but clean, don't expect any toiletries, though. Apart from the quiet environment that facilitates good sound sleep, the biggest asset is the friendly staff from the directrice to the gate guard, and especially a wonderful gentleman by the name of Simon Peter (!) ,who will take good care of your needs especially for breakfast. As my office is just 5 minutes walk away and I prefer the quiet to the bustle of downtown NBO, I really enjoy the stay from end- August until end-September and shall return in November.
7. Bali's Best Bar & Resort
Overall Ratings
3 based on 5 reviews
Nice Hangout Place
Reviewed By IreneM4060Bali's Best is an amazing place to hangout with friends and family. The food is awesome. They have yummy meat cutlets. My favorite is their roasted pork and free range chicken soup. My o Mario. The crowd that hangs out here is mature crowd. They also have and always have a good selection of music to listen to. As the evening sets in, the staff will get you a hot jiko aka a charcoal stove to keep you warm. Food prices are reasonable, the staff are fabulous. Comes highly recommended for hanging out in Nairobi.
8. New Kenya Lodge
Overall Ratings
3 based on 19 reviews
ツアー予約のため訪問
Reviewed By 375107一緒に併設されているツアーデスクに行くために訪問。対応してくれたスタッフは良かったですが、向こうから時間を提示してきたにも関わらず30分以上も待たされました。これがアフリカンタイムなんですかね〜
9. Seasons Airport Hotel
Overall Ratings
2.5 based on 12 reviews
Poor start......Good recovery
Reviewed By PaulS12987I had an overnight transit stay in Nairobi (24 April 2019) and decided to choose a hotel not too far from Nairobi airport. As my flight from Entebbe (Uganda) was arriving in the evening - and hence a late check in - I decided not to book 4/ 5 star hotel and instead opted for a 3 star hotel (with wi-fi), which I booked via a reputable online travel company, a couple of days before. My booking was confirmed by the hotel when I emailed to advise them that the online travel company had not sent me a confirmation email for my booking. I asked the hotel to arrange for a taxi to pick me up from Nairobi airport, which they kindly arranged once I sent the flight details. I was promptly picked up by the taxi driver, who messaged me on landing and waited with a sign by Arrivals. The hotel is a good 15 to 20 minute drive from the airport, even at approximately 10pm on a Wednesday evening. It is not in the immediate vicinity of the airport. On arrival at the hotel, there is security at the entrance barrier. The concierge collected my luggage from the car. Check in was swift and my luggage was taken by lift to my room on the top floor. On entering the room, I saw a cockroach scurrying along the bedroom flooring and the concierge was discrete in trying to conceal it. The room was clean enough, spacious and the facilities were what you would expect of a 3 star hotel. The quality of the bathroom and toiletries were average - slightly dated and needs a re-touch. The room was comfortable enough but the decor was a little dated.There was a mosquito net, but no air conditioning, so you need to open the window to get some ventilation. This in turn lets mosquitoes in and also means you have to put up with outside noise with a local bar and other businesses in the immediate vicinity. It its worth noting that the hotel sits in a complex that it shares with other businesses, so there is constantly vehicles and people coming in and out of the car park. Anyway, I quickly showered (water was hot enought) and tried to log onto wi-fi, using the password provided by reception. It failed to work and I tried numerous times before speaking to the receptionist at front desk (who I won't name as its not my style but they know who they are), who had given me the wi-fi password at check in. They advised me it was the right password and that I should continue trying. I kept trying and eventually feel asleep as was very tired. In the early hours of the morning, I awoke and I rang the same Receptionist again and they then advised me that there have been problems with the wi-fi in guest rooms since early the day before, which means the Receptionist was aware that it wasn't working at the time of giving me the password but didn't say anything. When I asked why they gave me incorrect information at checking in, they didn't respond. Twice, the same Receptionist, agreed to call me back as they said they were going to speak to the IT person, who apparently was not based in Nairobi but was trying to fix the issue, remotely. I advised the Receptionist that I needed to use wi-fi to send an urgent document and had selected this hotel as it stated it had wi-fi. I even asked the Receptionist to confirm whether the wi-fi outside of the guest rooms was working i.e. downstairs in the lobby and restaurants - that way I could go downstairs if need be. `They said they would confirm to me. Unfortunately they never contacted me with any updates and simply left their shift, without a word to me on this issue. What appalling customer service.....the first port of call in a hotel is the reception and the tone and manner they set shapes one's stay as first impressions always last. I woke up, rather agitated, with little sleep given the noise from the local bar and the frustrations with the Receptionist. I had my shower, which was lukewarm - then went to breakfast. I was warmly greeted downstairs by a now different Receptionist called Shanice, very pleasant and welcoming, who had just started her shift on reception. I advised her that it was agreed that I would store my luggage as my flight was later, and she was very obliging. I proceeded to the dining room and was warmly welcomed by `Evelyn, the Restaurant supervisor. `I sat down - there were not many people given apparent low overnight occupancy - I was served with some basic fruit of orange slices, cereal and a nicely presented and well cooked, tasty breakfast of omelette, sausages, mushrooms, potato cakes, pancake, toast - with butter, jam and bread. I enjoyed nice hot coffee. I asked Evelyn if the wi-fi was working in the dining area - she confirmed it was and she immediately gave me a password, which I tried and worked. So I was now finally online at 8am, some 10 hours later than I would have liked but I was online nonetheless. I spoke to Evelyn about my frustrations of the issue I had overnight with the lack of communication from the front desk Receptionist over the wi-fi issue in the bedroom. I asked for the name of the manager I should be complaining to. Evelyn advised me it was Matthew, the General Manager(GM) and pointed him out to me as he was sitting nearby. Evelyn took it upon herself to go and speak to Matthew. After `I finished my breakfast, `Evelyn came to me and was very diplomatic in advising me that there were apparently issues with wi-fi in the rooms overnight (change in weather) but understood my frustrations with lack of communication(and lack of transparency of the wi-fi status) - which was my main issue, not the absence of wi-fi per se. Evelyn - aware I had a flight later - advised me to relax for the day in the dining room and reception area - and that the GM stated that as a Goodwill gesture I could have a complimentary lunch on the hotel. Whilst this was a nice gesture (it would have been more professional, as GM and ultimately the overall responsible person if Matthew had taken ownership and spoken to me in person). Anyway, I really enjoyed a very nice buffet, which included local food. During the whole day,(My evening taxi was at 8pm) I was kindly attended to by Evelyn - even though she was also presiding over a conference event in the adjoining wing of the hotel. Evelyn regularly checked up on me to ensure I was fine and even recommended I took my lunch at a time before the conference delegates were due to break for lunch, so that I could have first pick of the buffet. I was very impressed with Evelyn, a consummate professional and in my humble opinion, she exhibited the behaviours of a manager - not a supervisor. Trust me I have visited all manners of hotels around the globe and very few managers even match up to what Evelyn does at this hotel as a 'supervisor', essentially doing a managers job. I sat in the outside court area of restaurant area for most of the day, with a great wi-fi signal and whilst the seats weren't particularly comfortable, it is a 3 star hotel and the seats were fit for purpose. After the lovely lunch and a stroll outside, I decided to retire to the reception area as it had newspapers there, a comfortable sofa and was cooler. There I was kindly attended to by Shanice at reception, who was very informative, professional - only spoke when spoken to - had a good rapport with customers and staff in person and on the phone. As Evelyn was about to sign off her evening shift(approximately 7pm), she came to say goodbye to me and wished me a safe flight. As a final gesture, Evelyn arranged some complimentary coffee for me, which arrived in a teapot of hot milk and a nice brand of coffee in sachets. A nice touch. I then quickly freshened up and my taxi arrived on time at 8pm. Shanice offered to help me move my luggage from the reception area to the taxi and ensured my send off was pleasant. I thought long and hard about what score to give this hotel. Let me clear, this is a non pretentious 3 star hotel, right bang in the middle of a very large housing estate, namely Uhuru. It has no frills, fairly basic, what you see is that you get. it is located in the heart of the business district within the housing Estate, so there is a lot of noise, day and night. The rooms are basic, the washrooms by reception need improving - some of the toilets there need fixing - and besides, you would expect refurbishments and improvements for a 3 star hotel. Nonetheless, I will mark what it provided to me, based on its star rating. What this hotel has shown me is how hotels, whatever their star rating, should respond to a customer complaint. From a poor start with the initial receptionist , there was a complete turnaround, masterminded by Evelyn - and it isn't because of the gestures of a free lunch etc - it was more about the professionalism and genuine care she took in ensuring that I was looked after and had a great experience after a disappointing episode with reception the night before. I feel Evelyn genuinely cares about this hotel and its brand - that is clear. She went over and above the call of duty. As I stated earlier she is clearly wasted at supervisor level based on my observations, her mannerisms, courtesy and how she responded professionally to my situation. So, given the circumstances, I have marked it a 3, and that is largely due to the masterclass Evelyn gave in turning a bad situation into a pleasant one. I would have expected the GM to have spoken to men in person, as any good GM should do under the circumstances - after all I was pointed out to him. There was nothing wrong in him delegating the task to Evelyn as she did a magnificent job. But the issue I had was wi-fi, not the restaurant, so `the GM could have initially spoken to me if only to apologise (on behalf on the receptionist) and then state that Evelyn would take care of me from then on - which she more than did. I also hope management will ensure that the original receptionist learns from the communication issue on wi-fi and the impact it can have on a customer's experience. The original receptionist has cost this hotel a very positive review and a 4 to 5 star review mark. This isn't my usual class of hotel in term of quality of accommodation, gardens, tranquility etc, but it would give many 4/5 star hotels a lesson on how to resolve a customer issue. A good recovery from a poor start, all thanks to Evelyn.
10. Anthena Hotel
