The 10 best hotels in Santa Ana, United States

June 27, 2022 Jana Sager

Discover the best hotels in Santa Ana, California including Best Western Plus Orange County Airport North, DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, Country Inn & Suites by Radisson, John Wayne Airport, CA, Holiday Inn Santa ANA-Orange Co. Arpt, an IHG Hotel, Hampton Inn & Suites Santa Ana/Orange County Airport, Comfort Inn & Suites Orange County John Wayne Airport, Courtyard by Marriott Santa Ana Orange County, Embassy Suites by Hilton Santa Ana Orange County Airport, DoubleTree by Hilton Orange County Airport, Courtyard by Marriott Costa Mesa South Coast Metro.
Things to do in Santa Ana

1. Best Western Plus Orange County Airport North

2700 Hotel Ter, Santa Ana, CA 92705 1 (800) 568-8520
Excellent
41%
Good
32%
Satisfactory
14%
Poor
7%
Terrible
7%
Overall Ratings

4 based on 737 reviews

Best Western Plus Orange County Airport North

At the Best Western Plus Orange County Airport North you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Orange County Airport North will stand out among other hotels in Santa Ana,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Orange County Airport North will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Horrible Customer Service including the manager, and front staff. The room had a foul smell as well.

Reviewed By deecQ4093CT

If I could rate the hotel and the experience it would be a NEGATIVE 5 stars. NEGATIVE, NEGATIVE, NEGATIVE. There was no POSITIVE coming from this visit. Nor the manager or front staff was helpful. Poor customer service. Awaiting Check in to my room that the manager stated “There is no reservation for you” “I can give you a handicap assemble room, that’s all I can do” A 200.00 deposit was needed, that was only suppose to be a hold until check out. The manager assured me the 200.00 hold would be released and not charged by checkout the following day. I checked out early and was charged the full 200.00 the next day. I called the manager to inform him I was charged. His reply “You weren’t charged, give it 1-3 days” I explained to him that I was in fact charged the full 200.00. His reply “I don’t know what to tell you, maybe you need to call your bank” I had to open a dispute with my bank, awaiting a response. The hotel staff was not welcoming at all, the manager was the worst one of them all. Not helpful, not accommodating or trying to find a solution. The room had a horrible smell. The bathroom had no ventilation, and the water from the shower filled the whole bathroom. Multiple towels had to be used to clean up all the water. I couldn’t image a handicap individual having to deal with that issue in the bathroom. It wasn’t safe for me or my child. Definitely a hazard for falls. Not a good look for this hotel. We will not be staying at any other Best Western Hotel. That was the last of my money they will receive. The room was nothing special, definitely too low budget to even charge a 200.00 deposit. I didn’t understand the deposit being more than the hotel price itself. Other High end hotels only ask for a 75.00 deposit and that is just a hold placed if you happen to charge items on the room. This is ridiculous and the Corporate office definitely needs to take a look at their hotels, management and employees. I will definitely share my experience with Best Western to anyone who is traveling. That will be to “STAY AWAY, save your sanity, money and your time”

2. DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

201 East Macarthur Blvd, Santa Ana, CA 92707 1 (855) 605-0318
Excellent
53%
Good
24%
Satisfactory
11%
Poor
6%
Terrible
5%
Overall Ratings

4 based on 1695 reviews

DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Welcome to the DoubleTree by Hilton Hotel Santa Ana, where a friendly member of staff is waiting to welcome you with a freshly-baked chocolate-chip cookie. Take advantage of the hotel Business Center, and stay connected with high-speed internet access and a spacious work desk in your guest room. Hold a meeting or event in one of five flexible event venues, and use the hotel AV Equipment rental service. Take advantage of the complimentary shuttle service that operates within a five-mile radius of the hotel, and explore the nearby cosmopolitan, pedestrian-friendly local area. Each spacious guest room includes a large plush-top bed, 37-inch HD TV, and a complimentary USA Today delivered on weekdays. Start your day with the Wake up DoubleTree Breakfast, and savor a signature omelet prepared in front of you by a trained chef. Exercise in the fully-equipped Precor® Fitness Center, or unwind in the outdoor pool and whirlpool.

Coffee shop

Reviewed By mikegL8996NS

I really enjoyed talking w Robert at the coffee shop while getting my drink and breakfast…. I’m in the service industry and he did a great job connecting w me and making me feel special…. He’s a hard worker w great things ahead of him.. thanks

3. Country Inn & Suites by Radisson, John Wayne Airport, CA

2701 Hotel Terrace, Santa Ana, CA 92705
Excellent
43%
Good
29%
Satisfactory
12%
Poor
8%
Terrible
9%
Overall Ratings

4 based on 518 reviews

Country Inn & Suites by Radisson, John Wayne Airport, CA

Hop on our free airport shuttle and enjoy the comfort and convenience of a stay at the Country Inn & Suites by Radisson, John Wayne Airport, CA. Our hotel is just off Route 55 and is less than three miles from the SNA airport. Families appreciate being only 11 miles from Disney California Adventure Park and Disneyland, while business travelers can take advantage of proximity to a huge range of nearby corporate offices. Want to spend time in the California sun? Build sandcastles or play in the surf at nearby Newport Beach.

The worst customer service I had during my 20 days trip around California

Reviewed By Gustavo2207

Disappointed with the service. When I arrived all over California the hotels were serving breakfast but this one was offering just a pancake without any juice because the juice machine was broken. I decided to go to a Target to buy my breakfast and I forgot to bring a plastic knife and fork. The front desk told me they couldn’t afford that as they already closed the breakfast area. I insisted if the guy couldn’t just walk in the area and grab one for me as he said no. Also my room there was one light that was not working and again I contacted the front desk and he said they couldn’t fix it because I won’t leave the hotel in the next day. He didn’t even offered me another room. The hotel elevator was completely wet when I arrived and very slippery and it was the same on the next day. If an elderly person step in could get injured. The funniest think is that I walked to Hampton Inn and Suite just across the street to check if they could give me a plastic knife and fork and the front desk invited me to their breakfast as it would close in 15 min and I could have something for eat there.

4. Holiday Inn Santa ANA-Orange Co. Arpt, an IHG Hotel

2726 S Grand Ave, Santa Ana, CA 92705-5404
Excellent
64%
Good
21%
Satisfactory
10%
Poor
3%
Terrible
2%
Overall Ratings

4.5 based on 506 reviews

Holiday Inn Santa ANA-Orange Co. Arpt, an IHG Hotel

Newly renovated in 2021, guests can now enjoy the comfort of our modernized guestrooms and public spaces at the Holiday Inn Orange County Airport Hotel Santa Ana. Join us for dinner, cocktails or daily happy hour in our new Toast to Toast restaurant and lounge Tuesday through Saturday. Recharge with an exhilarating workout in our fitness center equipped with new, state of the art cardio equipment. Relax with a dip in our sparking outdoor pool which is open year round. Business travelers will enjoy our newly enhanced high speed internet and convenient new in room mobile work desk. Our top rated hotel is conveniently located to freeways 55, 5, 405 and 22 and we are just a quick drive to the Disney parks and Honda Center sports arena, in addition to being conveniently located near many corporate headquarters in the cities of Santa Ana, Irvine, Tustin and Costa Mesa.

Shocker

Reviewed By Robert B

This is not a stodgy, grubby, substandard HI that I'd experienced in the past. It is the opposite. What a great place: easy access, helpful staff, cleaner than clean, and a super cooked-to-order breakfast. EV charging stations, too.

5. Hampton Inn & Suites Santa Ana/Orange County Airport

2720 Hotel Terrace Drive, Santa Ana, CA 92705 1 (855) 605-0317
Excellent
47%
Good
22%
Satisfactory
10%
Poor
10%
Terrible
11%
Overall Ratings

4 based on 1056 reviews

Hampton Inn & Suites Santa Ana/Orange County Airport

Welcome to the Hampton Inn and Suites by Hilton Santa Ana/Orange County Airport, California hotel. The hotel is conveniently located in the heart of the business district with bordering cities of Irvine and Tustin as well as the entertainment district. We offer easy access to freeways, and are just a few minutes from Disneyland, Newport Beach, Restaurants and Shopping. Whether you are traveling on business or leisure, a stay at this southern California hotel will make your trip more enjoyable and pleasurable. This Hampton Inn and Suites hotel features 121 newly-renovated suites with all the comforts of home. Each suite is equipped with an iron and full ironing board, microwave and refrigerator, coffeemaker, hairdryer, two televisions with remote control, and many more great amenities. The hotel suites are also equipped with free WiFi and free local calls. Hampton's free hot breakfast is served each morning from 6am-10am. Don't have time for breakfast?

Dangerous mold and leaks

Reviewed By tsgreattrip

I felt an obligation to post: this place is dangerous. Our room was dirty, toilet leaking and to top it off leaking shower wall resulting in mold and mildew. Scary part: reception was aware of it (obviously) and put us there because there are no other rooms. Are you crazy?!? Then don’t sell rooms like that. This is not one day or one week of mold. We ran out of there as soon as we could.

6. Comfort Inn & Suites Orange County John Wayne Airport

2620 Hotel Ter, Santa Ana, CA 92705-5447
Excellent
41%
Good
27%
Satisfactory
13%
Poor
9%
Terrible
12%
Overall Ratings

4 based on 232 reviews

Comfort Inn & Suites Orange County John Wayne Airport

Get together at the Comfort Inn & Suites(R) Orange County John Wayne Airport hotel in Santa Ana. We're minutes away from OC Fair & Events Center, Orange County beaches, Disneyland Park, Disneyland California Adventure Park, Irvine Spectrum Center, Angel Stadium of Anaheim and much more. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio. Enjoy our free hot breakfast buffet, free WiFi, free airport transportation, onsite fitness center, and outdoor heated pool & hot tub. Each guest room is warmly furnished with a 40-inch flat screen TV, premium bedding, refrigerator, microwave, tea and coffee maker. Book now!

Front desk Betty is rude and charges fraudulent late fees!

Reviewed By MBshelly85

I was charged a $100 late check out fee when I did not even check out late! Beware of the fraudulent charges added for no reason!! Betty at the front desk is the rudest person that makes the company look bad!! I called from the room to ask why the were calling me at 10am and she said, “We did not call you!” I told her that why are they calling me at 10am when checkout is not till later and she said check out is at 12:30 and hung up on me. I called back and I told I asked why she hung up on me if I was asking her a question and her answer was that because she had answered my question and then she hung up. I left on time and when I leave the property we receive an alert for a $100 late charge fee. This extremely disappointing and even though I do business in the area my colleagues and myself can take our clients else where! I am looking forward to hearing back from the manager Sandy Warner, which is the general manager of the property, to get that charged disputed and refunded! Even after this bad experience i can say that the two pleasant and professional front desk representatives that helped, Priscilla and Klum did help alleviate a bit of the distress by helping me in pointing me in the right direction so that o can take this higher up to their general manager. I hope this all get resolved as it should because this is clearly not right!!

7. Courtyard by Marriott Santa Ana Orange County

8 Macarthur Pl, Santa Ana, CA 92707-5924
Excellent
42%
Good
39%
Satisfactory
11%
Poor
5%
Terrible
2%
Overall Ratings

4 based on 367 reviews

Courtyard by Marriott Santa Ana Orange County

Great Staff. Wonderful Service

Reviewed By binoyad

I thoroughly enjoyed my stay. Very friendly and helpful staff, especially Vanessa. Eagerly looking forward to my next stay. Thanks for the wonderful experience. Jonathan you have mentored a great team......

8. Embassy Suites by Hilton Santa Ana Orange County Airport

1325 East Dyer Road, Santa Ana, CA 92705 1 (855) 605-0319
Excellent
26%
Good
19%
Satisfactory
16%
Poor
18%
Terrible
21%
Overall Ratings

3 based on 1810 reviews

Embassy Suites by Hilton Santa Ana Orange County Airport

Welcome to the newly renovated Embassy Suites Santa Ana - Orange County Airport North. With a beautiful brand new atrium, lobby, and restaurant, our hotel is an ideal place to stay for business or for leisure. Our hotel is conveniently located near many world renowned attractions and national businesses. Complimentary transportation is provided to and from Orange County Airport and within a 3 mile radius of the hotel. Nearby are: 3 M, AT & T Training Facility, Boeing, FED EX, Intel, Washington Mutual, Xerox. Guests of the Embassy Suites Santa Ana - Orange County Airport North will enjoy our famous fully made-to-order breakfast as well as our nightly Manager's Reception. Nearby activities you can enjoy when you stay with us include South Coast Plaza, Fashion Island, Newport, Huntington, Disneyland, Disney California Adventure, Downtown Disney, Honda Center - Anaheim Ducks, Angel Stadium, Knott's Berry Farm, Beaches, 50+ Golf Courses and more!

What a mess.

Reviewed By Lesley J

Long lines at desk to resolve countless guest issues. Marijuana smoke flooded our room. Missing towels, ice bucket, bath mat, no cups. Multiple requests to desk. Never got most items. Coffee maker malfunctioned flooding surface. Cup I did have broke at the bottom and engulfed my phone. Everyone was in training and did not know anything. Digital key never worked. Asked for a manger to call me to discuss and asked for a refund. No manager ever called. Very noisy...room 318...street noise got us up at 6 a.m.

9. DoubleTree by Hilton Orange County Airport

7 Hutton Centre Dr., Santa Ana, CA 92707-5753 1 (855) 605-0318
Excellent
35%
Good
26%
Satisfactory
17%
Poor
10%
Terrible
12%
Overall Ratings

3.5 based on 1214 reviews

DoubleTree by Hilton Orange County Airport

DoubleTree Club by Hilton Hotel Orange County Airport is located lakeside in the heart of Orange County's South Coast Metro area, one mile from John Wayne Airport (SNA). This beautiful Santa Ana, CA property sits alongside the serene Hutton Centre Lake providing a quiet setting for all to enjoy. Indulge in a signature warm chocolate chip & walnut cookie at check-in, and relax in a contemporary DoubleTree guestroom with magnificent lakeside views. Unwind with cable television and a mini-refrigerator in your guestroom. Keep up with work in the business center, equipped with complimentary high-speed internet access as well as photocopying, printing and fax. Hold a conference or reception in the 1,848 sq. ft. California Ballroom for up to 180 guests. Swim laps in the outdoor swimming pool, work out in the fitness center, fully-equipped with equipment including cardiovascular machines and weights, or go back to the basics on the jogging or walking tracks.

They’ve STOPPED TRYING

Reviewed By Boeing767

The last several reviews tell the story of a hotel that just doesn’t care anymore. They rest on the Hilton name, and with a lower than normal price for the region. So, my son and I stayed on the Memorial Day holidays - the hotel was clearly practically EMPTY. There were no more than ten cars in the lot. So, they do NOT have a shuttle, so driving is really the only option: twenty bucks to park in an outside, unsecured lot. Zero effort at an upgrade, or even reading room request on my profile. I prefer a higher room due to noise. She put me on three without even looking. I asked for top floor and got it - but is it that hard to read the profile? Empty wine glass outside our room when we checked in … still there at departure time. And for the “piece de resistance”: the shampoo bottle in our room was only half full. I will be reaching out … I mean … my expectations are low, these days, but COME ONNNN. Bottom line … we are here overnight … but would not consider staying any longer than one night.

10. Courtyard by Marriott Costa Mesa South Coast Metro

3002 S Harbor Blvd, Santa Ana, CA 92704-6431
Excellent
26%
Good
42%
Satisfactory
22%
Poor
6%
Terrible
5%
Overall Ratings

4 based on 195 reviews

Courtyard by Marriott Costa Mesa South Coast Metro

Pack your glasses to enjoy sunny California for your upcoming stay in Courtyard by Marriott Costa Mesa South Coast Metro. Our hotel, located in the premier area in Santa Ana, California, boasts ample accommodations with plush bedding, flexible work stations and complimentary Wi-Fi to stay on task. Explore and visit popular attractions including Disneyland®, The Observatory, Pacific Amphitheater, and Knott's Berry Farm. Whether your visit to California is business related or family oriented, you can utilize our flexible event spaces for indoor meetings and social gatherings, or host an outdoor celebration on our charming patio.

Fruit flies

Reviewed By PM925

Full of excuses from the hotel can’t get through Marriott corporate very disappointed! I’m not able to show the videos only photos… I was harassed by hotel management and accused of. Management told me it was just only isolated in my room. It’s coming from the bathroom sink drain.

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