The 10 best hotels in Puebla, Mexico

August 5, 2022 Leonarda Pillsbury

Puebla lives in the shadow of the active Popocatepetl volcano, which provides a spectacular backdrop to one of Mexico’s Pueblos Magicos (magic towns). Characterized by its colorful, Talavera-tiled buildings and hailed as the birthplace of mole poblano, Puebla is Mexico at its best.
Restaurants in Puebla

1. Holiday Inn Puebla la Noria, an IHG Hotel

Circuito Juan Pablo II # 1936 Col. Ex-Hacienda la Noria, Puebla 72410 Mexico 011 52 222 211 9000
Excellent
57%
Good
26%
Satisfactory
10%
Poor
4%
Terrible
3%
Overall Ratings

4.5 based on 369 reviews

Holiday Inn Puebla la Noria, an IHG Hotel

Holiday Inn® Puebla La Noria hotel has easy access to various corporate offices and shopping centers such as Angelopolis, Solesta, Las Animas and unique venues such as the Barroco International Museum, Estrella de Puebla, the Metropolitan Auditorium or the University Cultural Complex. Accessing all these places will be easier than you think due to our great location and proximity to roads such as boulevard Atlixcayotl and Juan Pablo II circuit, which will take you in minutes to any point of the city, including the best and largest universities in the city such as Tec de Monterrey, UPAEP, BUAP, Anahuac, IBERO and UDLAP. Our strategic location will allow you to enjoy the Historic Center at 10 minutes, the archaeological zone of Cholula at 15 minutes, Africam Safari at 25 minutes and the International Airport of Puebla (PBC) at 40 minutes. Get to know our large outdoor heated pool and our completely equipped gym and Business Center available 24 hours a day.

A Welcome Retreat

Reviewed By John R

We had been driving since Tepic until 2:30 a.m. and could not find a hotel on our route until we got to the Holiday Inn, Puebla. Exhausted, we were grateful to arrive and be able to park our loaded car out front. (It wouldn't fit in the parking garage with the roof rack loaded.) The front desk staff was so accommodating and professional. Check out was 1:00 p.m., so we had ample time to rest before continuing our travels. The room was clean and comfortable, with a nice, big, hot shower. We are IHG members and received excellent service.

2. Casareyna Hotel

Privada 2 Oriente 1007 Col. Centro, Puebla 72000 Mexico
Excellent
80%
Good
14%
Satisfactory
4%
Poor
1%
Terrible
1%
Overall Ratings

4.5 based on 1118 reviews

Casareyna Hotel

Beautiful, cozy and charming hotel, located at Puebla's downtown, right next to the convention center. Casareyna offers big, comfortable and luxurius rooms plus an awarded fine dining Restaurant. The facilities include a certified Talavera boutique with factory prices, outdoor patios, bar, meeting room, pool, jacuzzi, gym, jogging track, SPA and much more. Great service and a single goal: Your total satisfaction. Hermoso, cómodo y gran hotel localizado en el centro histórico de Puebla, a solo 100 mts. del centro de convenciones. Casareyna ofrece amplias y lujosas habitaciones además de su multipremiado restaurante de cocina tradicional poblana. Las instalaciones incluyen una boutique de Talavera de la Reyna con precios directos de fábrica, patios, bar, sala de juntas, salones, alberca, jacuzzi, gym, pista para trotar, SPA manos curativas y mucho más! Un gran servicio y una sola meta: Su satisfacción total.

Coolest hotel ever with the best service

Reviewed By 66valeriev

I can only rave about the professionalism and quality of customer service. My boyfriend and I stayed here for two nights and it felt like a dream. From the pool upstairs to the quality of mole poblano at the restaurant downstairs, this hotel was the perfect respite after walking through Puebla for several days. I forgot a pair of very expensive headphones in the room, and they worked with me to get them sent back. Incredible.

3. NH Puebla Centro Historico

Calle 5 sur Centro Historico 105 Downtown, Puebla 72000 Mexico
Excellent
44%
Good
35%
Satisfactory
13%
Poor
5%
Terrible
3%
Overall Ratings

4 based on 1464 reviews

NH Puebla Centro Historico

Located in the heart of the historic distric of Puebla and considered World Heritage by UNESCO, just two blocks from the Cathedral, Zocalo, Congress and the Government Palace. Just a few blocks from the main traditional tourist attractions, such as El Barrio del Artista, El Callejon de los Sapos, La Calle de los Dulces where the famous Convento de Santa Clara is, museums and typical restaurants where you can find the traditional cusine of Puebla. With fast and easy access to the most important venues for Conferences and Conventions of the city and near the industrial areas where our guests can return to the hotel to rest and enjoy the warm of the most traditional area of Puebla.

Conveniently Located

Reviewed By sdroadster

This hotel is conviniently located within walking distance to many of the downtown attractions and restaurants. Only two blocks from the Zocalo. The rooms are clean, and have all the essentials. Personnel was friendly, and our rate included breakfast which was quite good. Plenty of fruit and hot dishes. Amenities also included a swimming pool and a gym. Unfortunately the pool is not heated even in December, there's no towel service, no cushions on the lounge chairs. It is totally unattended. Same for the gym. Not even paper towels and disinfectant to wipe down the equipment. For a small fee, you can also have car parking. So all things considered, this hotel was a great choice for touring Puebla. I would recommend this place.

4. Ramada Encore by Wyndham Puebla

Lateral Anillo Periferico Ecologico 1230, Puebla 72680 Mexico
Excellent
69%
Good
23%
Satisfactory
5%
Poor
2%
Terrible
2%
Overall Ratings

4.5 based on 330 reviews

Ramada Encore by Wyndham Puebla

Encore hotel Queretaro was created to present a challenge to the usual idea of hospitality, with an experience that dares to be different, to break the rules, to give you more. Its Privilegiated location.127 Standard Rooms. Double versions with two double beds, Single Queen Size King Size Simple and Intuitive Design, Free wireless internet at no extra cost, Free Local Calls, MiniPlug Dock MP3 music player, work desk, telephone equipment with USB and multi-charger, Safe connection capable Lap Top in room, exclusive edition Therapedic Mattress, Coffee Maker, Air Conditioning, Hair Dryer and flat Screen 40 " 6 Jr. Suites. Work desk, intuitive design, wireless internet at no extra cost, free local calls, king size bed, MiniPlug Dock MP3 music player, Telephone equipment with USB connection and multi-charger, flat screen 50 "Safe Lap Top accommodate in the room, exclusive edition Therapedic mattresses, Coffee Maker, Air Conditioning, Hair Dryer sofa bed and kitchenette (microwave and Minibar). 3 Executive Suites. With Workspace with full connectivity, spacious, fully equipped, Intuitive design, wireless internet at no extra cost, Free Local Calls, king size bed, sofa bed, Dock for your music player, charger connection for your mobile device, safe for up to Lap Top room, Therapedic mattresses exclusive Edition Coffee Maker, Air Conditioning, Hair Dryer, Flat screen 50 ", kitchenette (microwave and Minibar). Personal exercise equipment. Encore hotel Puebla offers "The Hub". A point to end the day, to start the evening, to relax, recharge, revive. Music, Billiard and football tables, business center, Bar and Restaurant Also features: Fully equipped 24hr gym Covered Pool and Jacuzzi with panoramic view from the second level. Metting Areas for conference events, symposiums or social events with service Banquet. Meeting rooms and fully equipped for 6 to 14 people. The rate includes full breakfast bar, complimentary welcome drink coupon, covered secure parking and wifi high speed Internet.

English only traveller

Reviewed By oplage848011

Super friendly, helpful staff, arranged personal transport to and from airport Clean, fresh room Close to outlet mall with free shuttle Nice breakfast But the #1 thing about the hotel— the staff for an English only traveller,this place was perfect

5. Hilton Garden Inn Puebla Angelopolis

Blvd Atlixcayotl 2528 Territorial Atilxcayotl, Puebla 72830 Mexico 1 (855) 618-4697
Excellent
65%
Good
20%
Satisfactory
8%
Poor
2%
Terrible
4%
Overall Ratings

4.5 based on 411 reviews

Hilton Garden Inn Puebla Angelopolis

The Hilton Garden Inn Puebla Angelopolis hotel is located in the fastest growing area in Puebla, surrounded by corporate offices, universities and cultural and entertainment centers. Our hotel provides easy access to the Auditorio Metropolitano, Tecnologico de Monterrey University, Complejo Cultural Universitario and the Angelopolis Mall. Guests at our Puebla Angelopolis hotel enjoy spacious accommodations and thoughtful amenities. Choose a guest room with one king-sized bed or two queen-sized beds, or upgrade to a suite for extra space to spread out. Take a relaxing dip in our outdoor swimming pool or visit the complimentary 24-hour fitness center. Our hotel also offers 3 meeting rooms and a 24-hour business center.

Great staff, stays get better and better A+

Reviewed By saintba

I've stayed here several times as I've been coming to Puebla more and more for business. I was there 2 nights this week and the staff was great. I am a Hilton Diamond member and they had good Diamond recognition. They upgraded me to a corner Junior Suite (Room 734) which was great as you had a great view both directions. It was spacious, comfortable and had a desk to work on. The bed was ok and the it had working AC. Although, during the afternoon it really had to push to keep the room at the temperature I wanted. At night it always worked well. It seems like it just struggles when it's the hottest and sunniest during the day. That could be solved if you can open the windows but you can't. The only thing that wasn't working is the fridge. They really really should get them back working. I'm not sure if they don't because of COVID but the fridge didn't work at all. They had a working electronic safe which was convenient. Shower pressure worked well and lots of hot water. The internet speeds weren't that quick but it did work. It seems like they always improve the lobby area. They have a business center and now they have a Starbucks window right when you come in which is nice if you like those drinks. For my Diamond benefit they allow points or a continental breakfast. I choose the breakfast which was eggs anyway you wanted, toast, access to the fruit bar and the various juices and coffee or tea. You can pay 150 pesos more and upgrade to the full breakfast buffet. There is plenty of free parking in their secure parking lot. I requested a late 4 PM check-out as my flight left late but they said the latest I could stay was 2 PM as they needed the room. The front desk staff was polite. When I couldn't get something printed in their business center, they asked me to email it to them and they printed it out for me. On the night I flew in, I was very tired and didn't want to go out and they have room service from the restaurant below. The food is totally decent. They brought it up quickly and you can charge to your room.

6. Fiesta Inn Puebla Las Animas

39 Poniente 3515 Col. Las Ánimas, Puebla 72400 Mexico
Excellent
60%
Good
31%
Satisfactory
6%
Poor
2%
Terrible
2%
Overall Ratings

4.5 based on 863 reviews

Fiesta Inn Puebla Las Animas

If you’re looking for a charming hotel in Puebla, look no further than Fiesta Inn Puebla Las Animas. For those interested in checking out popular landmarks while visiting Puebla, Fiesta Inn Puebla Las Animas is located a short distance from Spanish Institute of Puebla (2.4 mi) and Zocalo (2.5 mi). Guest rooms offer air conditioning, and Fiesta Inn Puebla Las Animas makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and currency exchange. In addition, guests can enjoy a pool and an on-site restaurant during their visit. As an added convenience, there is parking available to guests. If you like Spanish restaurants, Fiesta Inn Puebla Las Animas is conveniently located near La Casa del Mendrugo, El Sombrero Restaurante, and La Textileria. If you’re looking for something to do, Estrella de Puebla (0.7 mi), Jardin del Arte (0.6 mi), and Parque de la Ninez (0.8 mi) are a nice way to spend some time, and they are all within walking distance of Fiesta Inn Puebla Las Animas. The staff at Fiesta Inn Puebla Las Animas looks forward to serving you during your upcoming visit.

Very recommended

Reviewed By robellis78

I spend a four day weekend to visit Puebla. Everything was perfect. Fiesta inn hotel has a very Comfortable and clean rooms. Also has an Excellent breakfast. The staff was very helpful and kind. For sure I’ll back.

7. InterContinental Presidente Puebla

Boulevard Hermanos Serdan 141 Colonia Amor, Puebla 72140 Mexico 011 52 877 859 5095
Excellent
59%
Good
23%
Satisfactory
11%
Poor
5%
Terrible
3%
Overall Ratings

4.5 based on 110 reviews

InterContinental Presidente Puebla

Located near FINSA industrial zone, 15 mins. away from Volkswagen and easy access to Industrial Parks Resurreccion, 5 de Mayo, Puebla 2000, CHACHAPA and Puebla International Airport (PBC). Walking easily reach Galerias Serdan and Av. Juarez and visit the magical towns of Cholula and Atlixco as well as Val'Quirico. A few minutes away from the hotel you will find the Historic Center and Angelopolis with the Barroco International Museum and Estrella de Puebla as its main attractions.

Excellent service

Reviewed By abrelascajas

I went here, back in December of 2021, to celebrate my birthday and boy did I get spoiled rotten because I got to eat local food and received plenty of fond memories and gifts as well. If you are an Ambassador or Royal Ambassador then you will be entitled to having your breakfast and your canapes (snacks) for free. The food was delicious both for breakfast and for canapes.

8. Grand Fiesta Americana Puebla Angelopolis

Calle Osa Mayor Numero 2507 Centro Comercial Angelópolis, Col, Reserva Territorial Atlixcáyotl, Puebla 72190 Mexico
Excellent
75%
Good
17%
Satisfactory
5%
Poor
2%
Terrible
2%
Overall Ratings

4.5 based on 1258 reviews

Grand Fiesta Americana Puebla Angelopolis

Ubicado en la zona más exclusiva de la Puebla moderna, con acceso directo al centro comercial más importante de Puebla "Angelópolis". La mejor ubicación de Puebla a 5 minutos del Museo Internacional del Barroco, Auditorio Metropolitano y Complejo Cultural Universitario. Cuenta con 168 habitaciones de lujo con la mejor vista de la ciudad, instalaciones de lujo, centro de bienestar, alberca climatizada, gimnasio, wifi de alta velocidad, salas de juntas y salón de convenciones. Restaurante Barro Azul enalteciendo nuestra cocina poblana así como la gastronomía mexicana que se complementa con platillos internacionales en manos de nuestro chef ejecutivo Iván Pérez. Nuestro Sunset by Sky revolucionó los bares de la ciudad. Cuenta con la mejor vista panorámica, rodeado de una atmósfera para viajeros internacionales y clientes que gustan de buena música y mixología de autor. El concierge te sorprenderá al recomendarte los mejores lugares de la ciudad para que vivas una experiencia grandiosa. Nuestra Grand distinción lo hace todo nuestro staff, quienes estarán complacidos de atenderle con una actitud genuina.

excellent

Reviewed By franknereofogazzi

to good for words excellent, service, friendly staff, and good room service. the breakfast includes not very good for the price of the room. the price of diner to expensive. very good gymnasium with good equipment.

9. One Puebla Serdan

Avenida 15 de Mayo (Amatista) 4502, Puebla 72023 Mexico
Excellent
54%
Good
29%
Satisfactory
12%
Poor
3%
Terrible
3%
Overall Ratings

4.5 based on 139 reviews

One Puebla Serdan

See why so many travelers make One Puebla Serdan their hotel of choice when visiting Puebla. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Given the close proximity of popular landmarks, such as Rosary Chapel (Capilla del Rosario) (1.3 mi) and Dulces galy (1.4 mi), guests of One Puebla Serdan can easily experience some of Puebla's most well known attractions. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, and you can go online as One Puebla Serdan offers guests free wifi. For travelers arriving by car, free parking is available. During your visit, be sure to check out a popular Puebla shrimp restaurant such as La Noria, which is a short distance from One Puebla Serdan. Should time allow, Catedral Basilica de Puebla, Parque Paseo de los GIgantes, and Cuexcomate are some popular attractions that are within walking distance. At One Puebla Serdan, your comfort and satisfaction come first, and they look forward to welcoming you to Puebla.

Excellent Service

Reviewed By guillermocR4191NC

This is an excellent place to stay, all the staff is very helpful and friendly, the rooms and bathroom are very clean and comfortable, the breakfast is complete and you can make your own waffles, overall it's a very good place to rest.

10. Real de Puebla

5 Poniente No.2522 Col La Paz, Puebla 72160 Mexico
Excellent
80%
Good
11%
Satisfactory
4%
Poor
2%
Terrible
2%
Overall Ratings

4.5 based on 581 reviews

Real de Puebla

Welcome to Real de Puebla, where we will make your business trip one of the most pleasant experiences in Puebla. With a privileged location just a few steps from the heart of Juarez Avenue and 15 minutes from the Historic Center, our hotel with a recent renovation has everything you need and more, to take advantage of your visit in one of the most beautiful cities of the country. Your business is our priority In Real de Puebla we have 11 fully equipped rooms with capacity for up to 600 people, plus a sound auditorium and an executive floor with the most exclusive amenities, all so that your work meetings, conferences and presentations, have the success you expect . Feel comfortable always After a long day of work, nothing like relaxing on the terrace of our restaurant, immerse yourself in our outdoor pool or enjoy a delicious drink in the Bar Lounge; without forgetting our comfortable rooms for a completely deserved rest.

I liked this place. quiet location, comfortable accomodations

Reviewed By alec s

Nice place, good breakfasts, helpful staff, taxi available right outside, convenient for Estrella Roja bus service to Mexico City, lovely garden and pool. Just off Avenida Juarez where there are good restaurants but far from the old city and cathedral

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