The 10 best hotels in Hakone-machi, Japan

August 13, 2022 Jasper Kershner

Nestled in the mountains, Hakone's trains, trails, and gondolas showcase the breathtaking vistas of Fuji-Hakone-Izu National Park, including close views of Mt. Fuji. The sulfurous steam from the region's volcanic activity fuels natural hot springs, the centerpieces of the many spas and resorts.
Restaurants in Hakone-machi

1. Hyatt Regency Hakone Resort and Spa

1320 Gora, Hakone-machi, Ashigarashimo-gun 250-0408 Kanagawa Prefecture
Excellent
66%
Good
25%
Satisfactory
5%
Poor
2%
Terrible
2%
Overall Ratings

4.5 based on 1610 reviews

Hyatt Regency Hakone Resort and Spa

Hyatt Regency Hakone Resort and Spa is an excellent choice for travelers visiting Hakone-machi, offering a luxury environment alongside many helpful amenities designed to enhance your stay. Rooms at Hakone-machi Hyatt provide a flat screen TV, air conditioning, and a minibar, and guests can stay connected with free wifi. In addition, while staying at Hyatt Regency Hakone Resort and Spa guests have access to a 24 hour front desk, room service, and a concierge. You can also enjoy a hot tub and breakfast. Need a place to park? Free parking is available at Hakone-machi Hyatt. Given the close proximity of popular landmarks, such as Hakuundo Chaen (0.5 mi) and Miyaginohayakawa River Bank (0.7 mi), guests of Hakone-machi Hyatt can easily experience some of Hakone-machi's most well known attractions. When you’re feeling hungry, be sure to check out Itoh Dining by NOBU, Gyoza Center, and Tamura Ginkatsutei, which are some Asian restaurants that are popular with locals and out-of-towners alike. Plus, during your trip, don’t forget to check out some of the popular history museums, such as Hakone Sekisho and Hakone Sekisho Museum, Hakone Shrine Homotsuden, and Hakone History Museum. Enjoy your stay in Hakone-machi!

素晴らしい経験。Wonderful experience.

Reviewed By Fearless805918

Even though not a typical Japanese Onsen style accommodation, the modern facility and seasonal Japanese western style cuisine welcome to make your body and soul warm with excellent staffs and a hot spring bath. One of my favorite hotels is this in Hakone.    久しぶりの箱根で、最も好きなホテルのうちの一つに滞在。日本風の旅館ではないものの、モダンな作りの建物、素敵な旬の日本洋風の食事、素晴らしいサービスのスタッフと温泉が、あなたの心も身体も温めてくれます。

2. Hotel de Yama

80 Motohakone, Hakone-machi, Ashigarashimo-gun 250-0522 Kanagawa Prefecture
Excellent
44%
Good
43%
Satisfactory
9%
Poor
3%
Terrible
2%
Overall Ratings

4 based on 446 reviews

Hotel de Yama

True relaxation that has been improved through the changing times. A resort hotel with a healing experience and a view of Lake Ashi. As a classic and authentic resort hotel in Hakone, we have improved our hospitality for a long time at this beautiful natural scene.

Fantastic location

Reviewed By jenniferbG4346QZ

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.

3. The Prince Hakone Lake Ashinoko

144 Motohakone, Hakone-machi, Ashigarashimo-gun 250-0592 Kanagawa Prefecture
Excellent
37%
Good
40%
Satisfactory
15%
Poor
5%
Terrible
3%
Overall Ratings

4 based on 683 reviews

The Prince Hakone Lake Ashinoko

Hakone Prince Hotel is built right on the shore of Lake Ashi, surrounded by greens of Kamiyama, and Komagatake.You can see Mt.Fuji over Lake Ashi, and surrounding forests. We have wide variety of guest rooms including cottages and family rooms. An open-air hot spa which has a beautiful view of the lake, it will ease you and refresh you on your vacation.

Always the place to stay in Hakone

Reviewed By edt0

Each time we come to Hakone we stay at this hotel. Although it can be a little isolated, it is the perfect place for a walk early in the morning and a great view of Mount Fuji on a clear day (see picture). The rooms are big by Japan standard and comfortable. We booked the dinner inclusive package and dinner was great. But it can be a little monotonous if you stay longer than 2 nights as you will probably be bored with the same spread. They have the shuttle service to/from Odawara station. So that makes it convenient for travellers. Be warned. They are very strict with the number of people staying in the room, as with most Japanes hotels.

4. Fujiya Hotel

359 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404 Kanagawa Prefecture
Excellent
41%
Good
37%
Satisfactory
14%
Poor
6%
Terrible
3%
Overall Ratings

4 based on 1056 reviews

Fujiya Hotel

【FUJIYA HOTEL GRAND OPENING ! (July-15-2020)】 Founded in 1878, Fujiya Hotel is one of the oldest in Japan. Many famous people from around the world have visited and stayed at Fujiya Hotel. Fujiya Hotel offers four types of accommodation: THE MAIN, COMFY LODGE & RESTFUL COTTAGE , FLOWER PALACE, and FOREST WING. THE MAIN, COMFY LODGE & RESTFUL COTTAGE, and FLOWER PALACE are all registered as important cultural assets. Here in Hakone you have the opportunity to stay in architecturally significant buildings, where you will receive the highest level of service honed over our long history. Our hotel is located in Miyanoshita, in the middle of the Hakone area, making it a convenient base for touring around the region, whether your interests are sightseeing in Hakone or shopping at the Gotemba Outlet Mall. Some of our famous guests include Charles Chaplin, Helen Keller, John Lennon, Prince Albert (later George VI) of the UK, Prince Charles, the Swedish Crown Prince and his retinue, the Emperor Showa, and the former Emperor and Empress.

Exceptional service in restaurant

Reviewed By 747nataleea

It was a rainy day in Hakone, the last day of my trip. I did not like the idea of being outside juggling my luggage and umbrella so I found a lovely refuge at the Fujiya Hotel. Being a Saturday the restaurants had a long wait for the table, so I went to the tea lounge. The waiter was kind enough to wipe my wet luggage after showing me to my seat. Although I was not a staying guest I felt they gave excellent service. Next time I would like to stay. The rooms look beautiful, and the surroundings are steeped in history. Access is convenient from Hakoneyumoto station. About 15 minutes bus ride, and the stop is right in front of the hotel.

5. Hakone Hotel

65 Hakone Fujiyahotel Lakeview Annex, Hakone-machi, Ashigarashimo-gun 250-0521 Kanagawa Prefecture
Excellent
32%
Good
45%
Satisfactory
15%
Poor
5%
Terrible
2%
Overall Ratings

4 based on 383 reviews

Hakone Hotel

Hakone Hotel located quietly on the shore of Lake Ashi offers its guests a relaxing natural environment from its serene lake setting with the magnificent reflection of Mt.Fuji in the beautiful greenery.

Great location but Staff can do better

Reviewed By Shikhar_Balwani

*Excellent location, right in front of the lake *Great view from the lake-facing rooms *Spacious rooms *Property feels old but still well maintained *Staff can be more courteous and welcoming *Not open to requests like early checkin and late checkout despite the hotel being almost empty

6. Hakone Ashinoko Hanaori

160 Motohakone Togendai, Hakone-machi, Ashigarashimo-gun 250-0522 Kanagawa Prefecture
Excellent
44%
Good
34%
Satisfactory
11%
Poor
7%
Terrible
5%
Overall Ratings

4 based on 235 reviews

Hakone Ashinoko Hanaori

Finding an ideal luxury onsen ryokan in Hakone-machi does not have to be difficult. Welcome to Hakone Ashinoko Hanaori, a nice option for travelers like you. While staying at Hakone Ashinoko Hanaori, visitors can check out Kojiri Pass (1.1 mi) and Hakuryu Shrine (1.2 mi), some of Hakone-machi's top attractions. Rooms at Hakone Ashinoko Hanaori provide a refrigerator, air conditioning, and extra long beds, and guests can stay connected with free wifi. In addition, while staying at Hakone Ashinoko Hanaori guests have access to a 24 hour front desk, shops, and 24 hour security. You can also enjoy an on-site restaurant. Need a place to park? Free parking is available at Hakone Ashinoko Hanaori. While in Hakone-machi be sure to experience local yakitori favorites at Kodanuki or Yoshidori. Should time allow, Kuzuryu Shrine and Hakone Moto Tsumiya Shrine are some popular attractions that are within walking distance. Hakone Ashinoko Hanaori looks forward to welcoming you on your visit to Hakone-machi.

PERFECT GETAWAY

Reviewed By meinschatz225

We stayed at this hotel for my boss's b-day celebration, and this hotel met all my expectations. From the sanitation, cleanliness of the room, the tasty food they serve, the accommodating staff members, the huge onsen (public bath) with mist sauna, not to mention their private onsen, has all the amenities you will need, and most of all, the impeccable design of the hotel itself has impressed me a lot! This is definitely the hotel I will come back to and I will never get tired of staying in, especially in the summertime & winter season.

7. Hakone Kowakien Ten-Yu

1297 Ninotaira, Hakone-machi, Ashigarashimo-gun 250-0407 Kanagawa Prefecture
Excellent
50%
Good
25%
Satisfactory
8%
Poor
11%
Terrible
7%
Overall Ratings

4 based on 268 reviews

Hakone Kowakien Ten-Yu

Welcome to Hakone Kowakien Ten-yu, a true sanctuary facing magnificent mountain in Hakone, away from your bustling city life. The concept of our ryokan is the harmony of authentic Japanese hospitality and the nature. You can watch the sunrising sky while bathing in our enormous open-air onsen with infinite horizon view. In addition, all rooms come with its own private open-air bath. In the evening,get excited for the beautifully presented delicious Japanese cuisine at your table. Enjoy the heavenly experience of the true Japanese service throughout your stay. Hakone Open-Air Museum and Hakone Gora Park is only 6-minute bus ride from Hakone Kowakien Ten-yu. Chisuji Falls is 13-minute walk away, and Owakudani Valley is 2.3 km away.

A great place to rest, recharge, and relax

Reviewed By ginomempin

I stayed at a Superior Room with Open-air Bath. The room was spacious and immaculately clean. The description said it had 2 single beds, but each bed could fit 2 and the entire room could probably easily fit 4 people. It even had a sort of living room between the bed and the balcony, where people could hang out and roll around, or use it as a space to open up all their luggage. The chairs weren't that comfortable though. The floor-to-ceiling window and the balcony view was *refreshing* to look at as you wake up in the morning or as you sit on the balcony and drink your complimentary coffee/tea. (Make sure to request a high enough room for a relaxing mountain view). The toilet and the shower were separate. The shower was the standard Japanese small size, but that really isn't an issue if you will be using the public onsen anyway. The private bathtub is nice for people who want to experience the onsen water but don't want to get naked in the public onsen. Though, when you are in the bathtub, there isn't much of a view from where you are (it's blocked by the railing), and, to be honest, it's not worth the money staying here and not going into the public onsen. It's nice though for couples who would want to dip in a bath together (could comfortably fit 2 Asian-sized couples). I would say the highlight of the place are the 2 outdoor/open-air public onsen. The 6F one has a nice infinity pool view, where you can relax and stare at the mountains in the distance (it's especially nice during the autumn season), and the 5F one offers a calming waterfall sound in the background. I recommend checking the sunrise times, then waking up early and being at the 6F onsen just in time for the sunrise (make sure it is open to your gender!). If you don't want to be naked outdoors though, both public onsen still have the regular indoor pools with windows also looking out into the trees (also, the water is hotter indoors). But I think it's wasted money if you come here and *not* experience the outdoor baths. My stay included a breakfast at the hotel's own restaurant on the 5th floor. It was the traditional Japanese breakfast (the main dish was fish and rice, and a lot of other small vegetable dishes, salad, and desserts). It was all pretty to look at and you could tell the amount of effort that went into the presentation. If you are not fond of the traditional Japanese breakfast, you might want to inquire at the hotel for other options (there were no other options for me though as it was a special package that already included the breakfast). After you had your breakfast, go to the 5th floor to have some freshly brewed coffee (from a machine) and hang out at the patio surrounding the 5F reception. The view of the trees is relaxing as you consider and plan the activities for the rest of your day. Aside from the 2 public onsen, the garden, and the bar/lounge, there's not much to do here or in the surrounding area. It is a bit far off from the rest of the places-to-see in Hakone. They do offer a free shuttle to take you to/from Gora/強羅駅, but if you are the type that likes to walk around and explore the area, then it's not as convenient. I suggest coming here and checking-in, only after already doing a long day of exploring Hakone. Rest for the night, take 2-3 baths, have a massage at the spa, have drinks in your room or at the bar, recharge, relax, then checking-out the next day to resume your adventures.

8. Hakone Sengokuhara Prince Hotel

1246 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
Excellent
28%
Good
47%
Satisfactory
19%
Poor
4%
Terrible
3%
Overall Ratings

4 based on 232 reviews

Hakone Sengokuhara Prince Hotel

A magnificent mountain range on the outer rim of the Hakone crater and Sengokuhara Highland - Hakone Sengokuhara Prince Hotel is nestled in the majestic beauty of nature that offers the best of her charm each season. Enjoy youself in the peace and privacy of the classic rooms and onsen blessed with natural water.

Great!! 100%

Reviewed By Kerry0o

Room and Location really great! Staff is very nice and speak english! Welcomed us and helped us!! And the rooms come witha balcony with a perfect view!100% Recommend!!! W Room - 10/10 Staff - 10/10 Location - 10/10

9. Tenseien

682 Yumoto, Hakone-machi, Ashigarashimo-gun 250-0311 Kanagawa Prefecture
Excellent
30%
Good
48%
Satisfactory
13%
Poor
5%
Terrible
5%
Overall Ratings

4 based on 633 reviews

Tenseien

Looking for a place to stay in Hakone-machi? Then look no further than Tenseien, a family-friendly hotel that brings the best of Hakone-machi to your doorstep. Tenseien offers guests an array of room amenities including a refrigerator and air conditioning, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk, a concierge, and shops, to make your visit even more pleasant. The property also features a hot tub and a lounge. Guests arriving by vehicle have access to parking. While staying at Tenseien Hotel, visitors can check out Tamasudare Shrine (0.0 mi) and Shogenji Temple (0.3 mi), some of Hakone-machi's top attractions. When you’re feeling hungry, be sure to check out coco Hakone, Lounge Wisteria, and Isshintoiro, which are some pubs that are popular with locals and out-of-towners alike. During your visit, be sure to check out popular attractions like Tamadare Falls / Hien Falls (0.0 mi) and Kei Hiraga Museum (0.3 mi), which are all within walking distance of the hotel. We’re sure you’ll enjoy your stay at Tenseien as you experience everything Hakone-machi has to offer.

SERIOUSLY NO ICE MACHINE???

Reviewed By CALIFAN26

My family of 4 just recently stayed at this hotel. i spent over $600 for a one day stay that included dinner, breakfast and an onsen bath on our balcony. The food was decent. Not amazing as advertised. The onsen on the balcony was nice with a good view. Since it is summer and very hot now in Japan we wanted some cold drinks. There is a small fridge in the room with an ice bucket and tongs sitting on top. We called the front desk to ask the location of the ice machine. There is no ice machine in the whole hotel! There is an ice bucket in each room but no ice machine. We were directed to buy ice from the hotel store. For $600 a day what a rip off that you need to buy your own ice. Seriously!!!

10. Laforet Club Hakone Gora Yu no Sumika

1320 Gora, Hakone-machi, Ashigarashimo-gun 250-0408 Kanagawa Prefecture
Excellent
40%
Good
35%
Satisfactory
17%
Poor
5%
Terrible
4%
Overall Ratings

4 based on 303 reviews

Laforet Club Hakone Gora Yu no Sumika

Laforet Club Hakone Gora Yu no Sumika is an excellent choice for travelers visiting Hakone-machi, offering a charming environment alongside many helpful amenities designed to enhance your stay. Nearby landmarks such as Hakuundo Chaen (0.4 mi) and Miyaginohayakawa River Bank (0.5 mi) make Laforet Club Hakone Gora Yu no Sumika a great place to stay when visiting Hakone-machi. You’ll enjoy relaxing rooms that offer air conditioning and a refrigerator, and you can stay connected during your stay as Laforet Club Hakone Gora Yu no Sumika offers guests free wifi. The hotel features a 24 hour front desk, baggage storage, and a coffee shop. Plus, Laforet Club Hakone Gora Yu no Sumika offers a hot tub and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. During your visit, be sure to check out one of Hakone-machi's popular dumplings restaurants such as Gyoza Center and Chainahausu, all a short distance from Laforet Club Hakone Gora Yu no Sumika. Plus, during your trip, don’t forget to check out some of the popular art museums, such as The Hakone Open-Air Museum, Hakone Museum of Art, and Pola Museum of Art. Enjoy your stay in Hakone-machi!

A very gorgeous hotel but...

Reviewed By ChaJSaint

I was given a night at this hotel as a birthday present. Getting there was a tad too complicated but we managed. When we arrived there my impression of the place was excellent. Super clean and calming environment and we had to take our shoes off which was interesting :D The staff were very nice and after we waited a while we were given the keys to our room...which was AMAZING. BUT...there were a few things that tainted the almost perfect experience. There was no bar where to have a drink on arrival and at night. Secondly, the onsen water was SCORCHING! I couldn't manage to get past my feet and if I remember well, it was at 47deg. It was a huge let down because the onsen was supposed to be the highlight of the stay. The breakfast in the morning was excellent.

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