Reviews on Diner food in Oakdale, New York, United States. Oakdale is a hamlet (and census-designated place) in Suffolk County, New York, United States. The population was 7,974 at the 2010 census. Oakdale is in the Town of Islip.
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In our family, as in many others, their are some severe food allergies that need to be managed carefully, as ingestion or those allergens can quite be literally life threatening.Having experienced hard lessons, we have learned to become extremely careful and thorough in all of our interactions with restaurant staff, catering facilities, etc., weâve come to realize that itâs essential to do our homework, and THEIR homework to avoid serious complications from exposure.Accordingly, when booking our daughters wedding, at the Bourne Mansion in Oakdale, one of Lessingâs premier venues, we took great pains to ensure that shell fish, peanut and gluten intolerance issues were clearly communicated to the catering sales staff, and the catering managers. This was done repeatedly, both face to face, and in written correspondences.Assurances were given, including a specific promise that my wife, who has a condition called celiac (gluten intolerance that triggers a severe auto-immune response when exposed) would have nothing to worry about. As mother of the bride, she would be assigned specific wait staff that would know about her condition, and would hand deliver to her only those items which were safe for her to consume.We were given those assurance DIRECTLY by the catering manager, in the presence of the sales manager and senior wait staff manager. They expressed great confidence in their ability to make certain that there would be no problem.Suffice it to say, their confidence in themselves was undeserved.As the wedding ceremony concluded and the cocktail hour began, my wife was givenour dâoeuvres that were not safe for her. Not even close. She was given them by the head wait staff manager, and when questioned about whether these were safe for someone with celiac (are they REALLY gluten free) my wife was given every assurance and confidently consumed what she was given and continued greeting her guests at our daughters wedding.Within a few minutes, we knew a mistake had been made. A few minutes later, my wife who was sadly all too familiar with what would come next, retreated to the suite reserved for the bridal party where she spent the next three hours of our daughters wedding, being violently ill.We were understandably concerned for her health, and happily she rebounded after a few hours and was able to return to the reception for the last few minutes of our daughters wedding. She missed most of it. I missed a lot of it, as did other family members (several of whom are medical professionals) who were helping look after her.We demanded an explanation as to HOW COULD THIS HAVE HAPPENED, and never received one. They couldnât explain it, were apologetic of course, but offered no explanation and no compensation.They even went so far as to tell my wife, a women who just missed most of her daughters wedding reception because of THEIR clear neglect, that the contract we signed with them holds them harmless, so any civil action we might pursue would be for naught.To review:we communicated the concerns and the problem and the severity of same.They assured us there would be no problem â this is their business and they know their craftThey went so far as to SPECIFICALLY assign wait staff directly dedicated to the mother of the bride to ensure nothing went wrong.Something went horribly wrong.Their response â sorry, things happen, get over it.This also wasnât an isolated experience. Since our daughters wedding, we have been guests at other affairs hosted at Lessingâs managed venues and have experienced problems ourselves, or have learned of others who had similar experiences. None as severe as that experienced at our daughters wedding, but bad enough that people affected had to leave the affair. What venues ?Three Village Inn â Stony Brook NYThe View â Oakdale NYCrest Hollow Country Club â Woodbury NY⦠all managed by Lessingâs.Itâs been almost a year since our daughters wedding â any it really was a beautiful venue and a beautiful ceremony, but sadly, my wife missed most of the reception, as did those that were trying to help look after her.Mistakes happen, we realize, but their arrogance and the fact that their sloppiness with such serious issues is apparently chronic, has caused us to consider contacting a personal injury lawyer. The contract language may well provide them some protections, but the flagrant and chronic nature of their unprofessional and unsafe contact may be serious enough to pierce the veil.We shall see.
4 based on 191 reviews
We celebrated my nieces 12 wedding anniversary at this Diner!This place has spirit! So patriotic! American flags everywhere! We love that!Food was very generous, delicious taste, service excellent!We will be back!
3 based on 132 reviews
One of the nicer diners in Suffolk County. Rarely a wait. Large portions and Service is right on. But don't bring kids thinking they will get Mac & Cheese. Well maintained and clean.
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4 based on 29 reviews
Went there recently for omelettes and home fries. The food was tasteless and the service wasn't all that great, considering the diner was empty. Not sure what is happening there but will not be back.
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