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Most Popular Barbecue food in Aurora, Ontario, Canada
Find out what Barbecue restaurants to try in Aurora including Big Bone BBQ & Wicked Wings1, Swiss Chalet Rotisserie & Grill, Swiss Chalet Delivery
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1. Big Bone BBQ & Wicked Wings1
Overall Ratings
4 based on 450 reviews
Reviewed By Travelboy328
While the food may acceptable and probably good, the attitude of the ownership here is ghastly. Would you eat at a friends house if he treated you this way? Read on. We were super hungry and a little bit on the irritable side but looking forward to some good BBQ. As I said I was irritable, but nothing out of the norm for someone thatâs a bit hungry. Certainly not enough to get what we received..... here goes.....When the owner got ahold of me it was game over. This guy is something else..... condescending, disrespectful to his own clientele, disrespectful to his own staff and a high school bully archetype. He consistently badgered me, telling me to leave the store after I cancelled my order because of his attitude. He is a very prideful man. The other staff looked on with awkwardness, and clearly a level of understanding on how I felt. They clearly felt shameful - many were looking down at the floor while he went on his tirade. Contrastingly, I maintained a level of mildness and professionalism. Given the circumstances. This also explains why we noticed the store always seems to have tension in the âairâ. The feeling is a little bit tense and I never understood why, or really noticed for that matter....... this guy is the reason why. OR...He just simply sets the rude full tone for how to deal with customers. My guess is as good as yours on this one.Further, to support my claims, you can read some of his comments towards other reviews on here, and you will notice the nasty tone in his writing - or, at the very least, hints of his nasty tone. Anyway eat here, if you feel like supporting somebody like this, but otherwise take discretion. These are my thoughts anyway. Iâm sure heâll have something predictable to say. I ask you again, would you eat at a friends house if they treated you like this?As predicted my staff and I mentioned that a review was most likely coming from you. First of all you did by your own admission come into our place VERY irritable.I can honestly tell you that the tension in the 'air' was caused directly from you. You placed your order and we were on our way preparing it when you decided to cancel aftrer accusing us of overcharging you.Brisket is $18.50 per pound and its clearly stated on the menu.Feel free to look at the price of brisket anywhere and you will see how fair our pricing is.Would you appreciate me going into your place of business and questioning your integrity on how you run your place?Even other customers overhead your complaint and mentioned to me that you were rude. Perhaps you didnt even want to order anything in the first place? Was your intent to bash our family run place from the moment you walked in? Interesting I think insulting me on a personal level and my integrity and has no place here on Trip advisor. Please dont come back
2. Swiss Chalet Rotisserie & Grill
Overall Ratings
3 based on 48 reviews
Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what
Reviewed By stanley51
Always s good go to but the parking is terrible if yourparking g close. Food always good but the veggies they give you always smell and taste off and always broccoli and cauliflower. Getting tired of that and no alternates. Hi Stanley! Glad to hear you enjoy your food when visiting us, but the veggies you've had sound concerning to us. Can you please fill out this form www.reviews.swisschaletfeedback.com with your reference # 19080719-S51
Ontario, Canada Food Guide: 10 Seafood food Must-Eat Restaurants & Street Food Stalls in Aurora
3. Swiss Chalet Delivery
Overall Ratings
3 based on 16 reviews
Reviewed By Mykiki123
BEWARE DO NOT ORDER FOR DELIVERY EXTREME TERRIBLE SERVIVE AND FOOD. I ordered for delivery asked the order taker what it cost for two dinners for delivery and she said that it was $19.99 for two dinners for delivery. I places the order and ask what the cost was. She said $29 I asked her why it was that price and she said there is a $3.50 delivery charge. I asked her I thought you said two dinners delivered for $19.99. She than started getting rude instead of just apologizing for the miscommunication and told me she never said that and when I tried to speak she kept cutting me off and was raising her voice. I asked to speak to her supervisor I spoke to Bebe and she was even worse she was yelling and cutting me off and told me that don't expect to have the delivery charge removed which was not my intention. I just wanted someone to acknowledge that it should of been said $19.99 plus delivery charge. Her response was that she would take it to the training team Wow. I asked to speak to someone in their customer careline and she than hung up on me. I phoned back the order number to see if my order was on its way and she had cancelled the order. I asked for the direct line to speak to someone the girl I spoke to, said their was nothing she could do as Bebe was her team leader. She than ask if I would like to talk to a supervisor and she put me on hold and after 15 minutes I relized that they weren't concern about my complaint as they never answered. Sent from my iPad
