Top Hotels in Telchac Puerto
Top Restaurants in Telchac Puerto
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5 Top-Rated Hotels in Telchac Puerto, Yucatan Peninsula
Discover the best hotels in Telchac Puerto, Yucatan Peninsula including Hotel Reef Yucatan - All Inclusive & Convention Center, Hotel Hacienda San Francisco Tzacalha, Hotel Grand Marina Kinuh, OYO Mar Inn, Hotel Caballito de Mar.
Restaurants in Telchac Puerto
1. Hotel Reef Yucatan - All Inclusive & Convention Center
Overall Ratings
3.5 based on 402 reviews
Reef Yucatan is the only all-inclusive beach hotel located in Yucatan, in Telchac Puerto, 45 min. from the city of Merida. It has extensive facilities facing the sea, with 147 rooms, 2 restaurants, 3 bars, 2 swimming pools, kid's club with wading pool, theater-disco, 2 tennis courts, mini-golf, kayaks, game tables (ping pong, billiards , and foosball), sunbeds with hammocks, gift shop, convention center for 660 people, WiFi in common use areas and lounges. All-inclusive plan: Room with private terrace or balcony, food, snacks, dinner and buffet breakfast, unlimited national drinks, at scheduled times, program of recreational activities during the day and night for the whole family, non-motorized water sports, taxes.
Perfect Weekend Getaway
Reviewed By SarahAshley4My friend and I stayed at the Reef Hotel for a lovely weekend getaway. We had an amazing view of the ocean and really enjoyed waking up to the sound of the waves. Our room had all the basic necessities you could need and we choose the all inclusive option which included all our food and drinks. The meals were delicious and the options were varied to suit everyones needs. Our favourite thing about our stay was the service. All the staff were very friendly and quick to assist with any needs. We stayed during Hanal Pixan (the Yucatan version of Dia de Los Muertos) and they had a fun evening themed to this with traditional food and a family oriented musical dance show that you could tell they had put a lot of effort and time into. It's a great hotel for a relaxing vacation with family, friends, or a romantic getaway.
2. Hotel Hacienda San Francisco Tzacalha
Overall Ratings
4.5 based on 36 reviews
Great potential, but not ready for prime time.
Reviewed By 73DuckWe booked a room here based on the glowing reviews in TA and Booking.com. We're still scratching our heads to trying to figure out if this is the same place, as we had a much different experience (new management?). We have stayed at multiple hacienda hotels in our three trips to the Yucatan and this one was, well, just different, to say the least. Some have described this as a family-run business, but they need to hire a professional manager, IMHO. For example, when checking out a "Thank you for staying with us!" would have been nice instead of an indifferent shrug. When we arrived no one offered us a welcoming drink as others have described. The receptionist gave us a campers headlamp, I suppose to navigate the stone driveway (BTW, it's not cobblestone as some other reviewers have described), but our room was so dark (even with the small lights on) we had to use it there as well, and you will need it to read the menu in the restaurant. Shortly after we checked in a male receptionist came to our casita and in a rather testy tone told me our room had not been pre-paid, even though I gave them the Booking.com invoice clearly marked "paid" during check in. We went to the office to try to sort it out and when he logged on to the Booking.com page (hotel's version) it clearly stated (in Spanish) that the reservation had been paid for. The guy still refused to concede his error or issue an apology, but at least the young lady receptionist agreed with me. The room descriptions in Booking.com are a little confusing and the pictures are not always in sync with the rooms themselves. We had booked a two-bedroom "villa" but it was just another casita with a poor layout. BTW, the majority of the rooms are casitas along both sides of the stone driveway seen in so many pictures. After realizing our mistake I asked if we could switch to another casita that had a better floor plan, but the young lady insisted we couldn't be moved because the other rooms hadn't been cleaned. Seriously? We were the only guests that night in a rather large complex. We peeked in the windows of several vacant casitas and they all had fresh linens, towels, etc. About our "villa." It just didn't have a comfortable or efficient floor plan; the first room had two beds and two exterior entrances, but only one door had a lock. The second bedroom had a king-size bed and could be locked. It had a small, galley style bathroom with a sink that only had cold water. Fortunately, though, the shower had hot water and the pressure was fairly decent. The small outdoor "kitchen" area had a sink and dish soap, but it too only had cold water (so much for washing dishes if you were cooking for yourself). Our "kitchen" had a small cabinet and an old-fashioned hot plate and a refer. Conversely, the casita next door had a nice wide kitchen cabinet, microwave, coffee maker, and refer, plus a glass-walled wind breaker. Likewise, its bathroom was very large and bright unlike our narrow bathroom. And you have to love the "Thank you for your tip" sign left on the nightstand; that's pretty tacky. Another oddity, the bed was pulled away about a foot from the wall and didn't have a headboard, so that meant your pillows were bound to fall off the bed during the night. I fixed that with a little elbow grease. And another nit-noid was the terribly noisy ceiling fan; we didn't have a choice but to leave it turned off and use the almost as noisy air conditioning unit. This hacienda, unlike most in the Yucatan that are set back well from main roads, is right off a main road, so we heard trucks, motorcycles, and barking dogs most of the night. And for certain times of the day, you may have to put up with smoke from burning garbage and debris from neighboring properties. Other reviewers raved about the restaurant, but since we were the only guests that night I suppose they had the B-team working. The food wasn't bad and was fairly priced, and the mesero was very pleasant, but the overall experience was just not that great. BTW, the "dining room" is actually a large, dark roofless warehouse filled with empty tables; nice views of the sky, but that's about it. Next, we showed up for breakfast at 8:00 AM the next day as we were told, but no one was there except a young lady sitting in an outer room reading text messages. We went back to the office and asked the young lady if she would call the cook and see if he was coming to work. He showed up a few minutes later and we went through a slow process of trying to order breakfast. Granted, my Spanish is not that strong, and as other reviewers have noted, it works best here if you have some degree of fluency in Spanish. But it all worked out for the best and our omelets were among the best we have had in a long time in Latin America. While it's easy to be critical of the hotel management (or lack thereof), this is a beautiful place. The majority of the buildings have been renovated or at least the ruins have been painted. There was some type of restoration taking place at the "casa principal" and it would be interesting to see the finished product. This appears to be a family-oriented hotel, as there is a tennis court, basketball court, a game room (ground floor of the casa principal, and plenty of bicycles were seen around the property. There are no "gardens," per se, but it is an oasis of sorts in the normally hot and dry Yucatan. Given the uniqueness of the property and fairly close proximity to Merida and the gulf, you may want to give it a try. We just didn't have a good time overall, but perhaps you may have better luck.
3. Hotel Grand Marina Kinuh
Overall Ratings
4 based on 9 reviews
The Worst Experience Ever
Reviewed By Alejandro MHonestly, the worst experience ever. I was traveling with kids, At night and my baby girl had temperature, I wanted her to take a bath but the water of the shower was frozen. There was not a single person to call or someone to help. Next day, Maria or Flor (I asked for her name but she didnt want to share it with me so I asked the staff for her name) who was in charge of the hotel was the meanest, the said she wasnt able to help and that not having hot water wasnt her problem. If you want to have a good time in Telchac avoid this hotel. There are other good options around.
4. OYO Mar Inn
Overall Ratings
4 based on 2 reviews
Ideal para salir de la rutina
Reviewed By Ramon010Hotel sencillo, algo antiguo con habitaciones comodas y agradables, tiene varios tipos de habitaciones dependiendo al cantidad de personas, a unos pasos de una hermosa playa, con servicio de restaurante, piscina y chapoteadero (se veia muy turbia el agua) ideal para salir de la rutina, sin duda volveria.
5. Hotel Caballito de Mar
Overall Ratings
4 based on 4 reviews
Trato déspota y grosero
Reviewed By annierX1895LGMuy desagradable actitud de la dueña o encargada, su déspota actitud propició que al ser turismo nacional no querramos regresar con nuestras familias, que lástima que en tiempos de pandemia quieran perder dinero por su mala actitud, lástima de instalaciones y bello atractivo del mar, la habitación 6, nunca sirvió el aire acondicionado y con el clima de Yucatán fue una pesadilla, respecto a la cena en el menú dice que cierran la cocina a las 10 p.m. y a las 9:30 nos dijo que ya la había cerrado con muy mala actitud, al día siguiente hicimos el chec out a las 12pm y se realizó antes, sin embargo nos exigió que nos fuésemos. No sabemos a qué se debió su actitud dado que en ningún momento fuimos malos huespedes, vivimos en Guadalajara y Cancún, siendo estos atractivos turísticos el plan era descansar y pasar un fin agradable en este hotel, lejos de la experiencia general hospedarnos en este lugar es algo que no vuelve a suceder y tampoco nuestros amigos o conocidos.
