5 Top-Rated Hotels in Jackson, Missouri

July 13, 2022 Carley Gatson

Discover the best hotels in Jackson, Missouri including Best Western Plus Jackson/Cape Girardeau, Drury Inn & Suites Jackson, MO, Best Western Plus Jackson/Cape Girardeau, Comfort Suites Jackson/Cape Girardeau, Town House Inn, Jackson, MO 63755.
Things to do in Jackson

1. Best Western Plus Jackson/Cape Girardeau

3003 S Old Orchard Rd, Jackson, MO 63755-3846 1 (800) 568-8520
Excellent
66%
Good
6%
Satisfactory
3%
Poor
6%
Terrible
20%
Overall Ratings

4 based on 35 reviews

Best Western Plus Jackson/Cape Girardeau

Best Western Plus Jackson/Cape Girardeau hotel in Jackson, Missouri! Our hotel is located just off I-55 at Exit 99. This hotel offers 80 rooms including 9 suites.

BAD BUSINESS.

Reviewed By lauramH244OV

I am originally from Jackson, MO and had a 1-night reservation this past Saturday, where we were flying in from Fargo, ND to the Cape Girardeau airport. The morning of our stay, our first flight got delayed a few hours, so the airline had to move our second plane to another time, and then move our third plane to yet an even later time. The whole point of us coming, we had a pickup that had to be made before 6pm but our flights wouldn’t arrive now until after that time. As soon as we knew that our flights were delayed that far out and that the business would be closed when we arrived and that they wouldn’t be open that Sunday (the day we were to fly back out), we called the hotel for cancellation. They said they were unable to cancel the day of, that it had to be a 24 hour notice. I could not give the hotel a 24 hour notice, because the airline didn’t give us a 24 hour notice. They told us the morning of our stay. I explained all of this to the Manager, Pinky, and she refused to give us a full refund or even a partial refund. Totally ridiculous. When I asked who was over her that I could speak with about the matter, she said no one was over her and she told me to speak with customer service if I wanted to speak with anyone else. We paid $161.01 to this hotel for one night for nothing. No room. No cleaning had to be done. No nothing. …. Bad business. Bad manager. Bad hotel.

2. Drury Inn & Suites Jackson, MO

225 Drury Ln, Jackson, MO 63755-6807 1 (866) 380-0435
Excellent
76%
Good
17%
Satisfactory
4%
Poor
2%
Terrible
2%
Overall Ratings

4.5 based on 275 reviews

Drury Inn & Suites Jackson, MO

Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.

My car would have been more luxurious than this place.

Reviewed By Rach121790

Thin hospital blanket as bedding, 1 ply toilet paper. No trash bags in cans. Mold and water damage under sink. Fridge didn't fit its shelf and was unbalanced causing it to smack you when trying to open it. Online showed it should be $73. I was charged $120 plus a $50 deposit. Had I seen the "blanket" and tp, I never would have stayed or even made the drive there.

3. Best Western Plus Jackson/Cape Girardeau

3003 S Old Orchard Rd, Jackson, MO 63755-3846 1 (800) 568-8520
Excellent
66%
Good
6%
Satisfactory
3%
Poor
6%
Terrible
20%
Overall Ratings

4 based on 35 reviews

Best Western Plus Jackson/Cape Girardeau

Best Western Plus Jackson/Cape Girardeau hotel in Jackson, Missouri! Our hotel is located just off I-55 at Exit 99. This hotel offers 80 rooms including 9 suites.

BAD BUSINESS.

Reviewed By lauramH244OV

I am originally from Jackson, MO and had a 1-night reservation this past Saturday, where we were flying in from Fargo, ND to the Cape Girardeau airport. The morning of our stay, our first flight got delayed a few hours, so the airline had to move our second plane to another time, and then move our third plane to yet an even later time. The whole point of us coming, we had a pickup that had to be made before 6pm but our flights wouldn’t arrive now until after that time. As soon as we knew that our flights were delayed that far out and that the business would be closed when we arrived and that they wouldn’t be open that Sunday (the day we were to fly back out), we called the hotel for cancellation. They said they were unable to cancel the day of, that it had to be a 24 hour notice. I could not give the hotel a 24 hour notice, because the airline didn’t give us a 24 hour notice. They told us the morning of our stay. I explained all of this to the Manager, Pinky, and she refused to give us a full refund or even a partial refund. Totally ridiculous. When I asked who was over her that I could speak with about the matter, she said no one was over her and she told me to speak with customer service if I wanted to speak with anyone else. We paid $161.01 to this hotel for one night for nothing. No room. No cleaning had to be done. No nothing. …. Bad business. Bad manager. Bad hotel.

4. Comfort Suites Jackson/Cape Girardeau

2904 Old Orchard Rd, Jackson, MO 63755-3830
Excellent
38%
Good
31%
Satisfactory
16%
Poor
7%
Terrible
8%
Overall Ratings

4 based on 165 reviews

Comfort Suites Jackson/Cape Girardeau

Comfort Suites in Jackson Missouri is an all suite property located on the edge of Cape Girardeau and Jackson Missouri. We offer an indoor pool/hot tub, fitness center, guest laundry, and a full buffet breakfast. We are pet friendly

Room Not Cleaned Properly!!!

Reviewed By Exploration760708

We made a reservation as we were coming in very late. Room was confirmed for two queen beds. When we checked in the clerk, who was very nice and friendly, sad there had been a problem with our room and they had us in King room. We needed two beds as we reserved. I’m sure they were over sold as it was graduation weekend. The clerk told us the room was not cleaned up to their expectations and the bed may not look made. I assumed the cleaning person just didn’t make bed right way. When we opened door and turned on lights I was shocked to see the floor covered in crumbs, see pictures. The beds were made but looked like they had been layed on. This was only hotel with rooms left so we were stuck. We didn’t want to walk on floor since it hadn’t been cleaned. Clerk said he would adjust the rate next day when manager got there. They had already adjusted the rate for discount and the manager never discounted our rate beyond that for dirty room!!! I did contact Choice and they apologized and put 8,000’reward points on my card. Wow big deal!!! The breakfast was very good which was a plus after not hardly sleeping worrying what was in the sheets ?. They could have at least run a vacuum since they already knew the room was not cleaned properly. Very disappointed in lack of response from onsite manager and what I considered a meaningless offer by corporate. You can do better Choice Hotels! You have very friendly staff; now back them up!

5. Town House Inn, Jackson, MO 63755

517 E Jackson Blvd, Jackson, MO 63755-2425
Excellent
43%
Good
14%
Satisfactory
14%
Poor
14%
Terrible
14%
Overall Ratings

3.5 based on 7 reviews

Town House Inn, Jackson, MO 63755

Everyone needs a place to lay their weary head. For travelers visiting Jackson, Town House Inn is an excellent choice for rest and rejuvenation. Well-known for its budget friendly environment and proximity to great restaurants and attractions, Town House Inn makes it easy to enjoy the best of Jackson. Guest rooms offer amenities such as a refrigerator, air conditioning, and a kitchenette, and guests can go online with free wifi offered by the hotel. If you are driving to Town House Inn, free parking is available. McKendree Chapel (1.4 mi), located nearby, makes Town House Inn a great place to stay for those interested in visiting this popular Jackson landmark. While in Jackson be sure to experience local ribs favorites at Dexter Bar-B-Q - Jackson. If you’re looking for things to do, you can check out The Oliver House Museum (0.5 mi), which is a popular attraction amongst tourists, and it is within walking distance. Whether you’re traveling for business, pleasure or both, Town House Inn is sure to make your visit to Jackson one worth remembering.

Confused

Reviewed By tanneshaw2022

I had a wonderful stay but some girl named something Eastwood was saying that you all were nasty and can’t take care of your kids too. Ugh ? I had a great time though. It was clean and good but you can’t please everyone.

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