Discover the best hotels in Gais, Canton of Appenzell including Hotel Idyll Gais, Baeren - Das Gaestehaus, Hotel Krone Gais, Villa Kunterbunt, Residenz Alpenrosli.
3.5 based on 19 reviews
I was moved to this guesthouse the last night of my stay in Gais as the place I was staying was full. I arrived after dinner and the staff was nice but this place is a mess. There are three houses connected and no clear directions on where you are going. I dragged my suitcase up three flights of stairs until I found my room. There is no elevator and no help. I wondered through a group of older men with beards and tattoos ( nothing against tattoos but threes guys were scary looking). It seemed more like a hostel than a hotel. My room was spartan and not very clean. I slept on top of a towel as I felt the sheets were not as clean as I would like. The bathroom is stocked with that motel type soap that you don’t want to wash yourself with. The towels were thin and worn. This is a great place for young people who don’t mind roughing it. Unfortunately the price was more than the lovely guest house down the hill I had to leave. Not recommended for the discerning traveler.
5 based on 153 reviews
The Baren Guesthouse is a beautiful boutique hotel in the heart of picturesque Appenzellerland. Come and enjoy a relaxing short holiday, far from any noise and stress, in our idyllic guesthouse with its peaceful setting. It is also the ideal starting point for active sport holidays, at the foot of the Alpstein mountain range. With its nine tastefully furnished double rooms, the hotel offers guests the highest degree of comfort and ensures that they feel at home and relaxed.
The owner of this establishment, Vreni, cancelled my 4 August, 2020 three room reservation 6 days before our stay, without my knowledge. The reservation was made in January 2020. It was for a family trip to celebrate two 50 year, and one 80 year birthday. When I made the reservation, I did receive the emails for each of the rooms, including reservation confirmation numbers. So I knew the reservation was valid. I still have those emails. Fortunately, I called the night before the stay, to request a room upgrade on one of the reservations. That is when I found out about the cancellation. At that point, the three rooms were already re-booked. Vreni told me that she had send an email 6 days before our stay, supposedly asking to confirm the reservation. I did not receive the email. I asked them to re-send that email, for me to see why I had not received it, and to validate what I was told by Vreni. As of today, I still don’t have that email. They also have my cell phone number, but have failed to ever call me, to notify me of the cancellation, nor have they followed up with me on anything since. They did end up coordinating with a different hotel in Gais, at a cheaper rate. That hotel is substandard, so I declined. Vreni stated that there was nothing else they could do. I am not sure why Vreni was not able to make contact with me before she cancelled my reservation, and how she would cancel my reservation without hearing from me personally. I am still waiting on any sort of follow up. Luckily, I was able to book three rooms at a different hotel, last minute, the night before the stay. As far as the email issue, I have been in email contact with an Appenzell Restaurant and a local Taxi service, since January, and have not missed a single email from the two businesses. Those plans came through. I have also been sending emails back and forth with the new Hotel (Boutique Hotel Bären in Gonten) that I had to book rooms with last minute. No issues!! Well, because of the issue described above, I ended up finding a Gem, the Boutique Hotel Bären in Gonten: I highly recommend this Hotel, and I am now glad that the above described incident happened, otherwise I would have missed out on the Boutique Hotel Bären in Gonten. The Boutique Hotel Bären in Gonten accommodated everything I needed, again, last minute. It was around 22:30/10:30PM at night when I called there, the night before my stay. They let me check in early the day of the stay, all rooms were on the same floor, the rooms had the traditional Appenzeller wooden look, everything was very clean, and newly remodeled. All staff was very friendly. They even welcomed us with an arrival reception, drinks and a local snack. At check out, Hotel management came down to thank us personally for the stay. On future visits to the Appenzell region, it will be at the Boutique Hotel Bären in Gonten. Marc Brotschi
4 based on 15 reviews
This place is right in the middle of town. A simple walk to eating locations, the Appenzell train system and walking trails. We used this place for three nights as our central location to the area. Much less crowded than Appenzell city or St. Gallen. It's a no frills place but very functional. You know the old saying about everyone over there knowing English? Not so much. They were very nice though and we all laughingly muddled through.
5 based on 1 reviews
Very comfortable bedroom. Clean, modern fittings and user friendly layout. The breakfast was very good. Our summer hike around Gais was unforgettable. We’re coming back! Love the quality restaurants in the village. The duty free shops with alcohol and chocolates were helpful!
2.5 based on 15 reviews
The woman who is taking care of managing the Pension should never work in hospitality. She never said hello or welcome, she was only interested in getting me to move my car from the parking area to another street. This was as soon as she opened the door and before I had taken my case out. She had no record of my booking although I had it confirmed on email. She had a room available though. Finally she allowed me to leave my car in one of the parking places for first night as it was late. She was no more friendly the next morning. The manager of this place seems to resent anything she has to do for you and there is no friendliness. Breakfast is sparce with long life milk and terrible coffee.
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