Mombasa, with a population of 900,000, is no sleepy seaside village. Its beachfront hotels appeal to travelers in search of sun, sand and surf, while its Arab, Indian and colonial European heritage makes for a wide variety of sights to see. Can't find a taxi? Travel by tuk-tuk, a three-wheeled auto rickshaw.
Restaurants in Mombasa
3.5 based on 19 reviews
I spent a night and a half at the hotel this past weekend. A half because they allowed me to check in at 4am and not pay for it, which was actually something that I received very well. However, there were other aspects of my stay that may not have been significant for the hotel management, but which made my stay unpleasant. For example, the safe in my room wasn’t working. The batteries in the battery compartment of the safe were so old that they had leaked, and so the safe’s insides were messy and greasy. Secondly, the wifi was probably working half the time I was at the hotel, something that I found inconveniencing as I was also working. Finally, I was ushered into my room (1201) and the AC switched on. Since it was 4am when I checked in, I was too tired to exercise diligence on the workability of everything in the room. What I didn’t know was that the AC wasn’t working at all. Well, it could come on and huff, but the AC’s draught at 16 degrees was at about the same temperature as the humid air outside. Overall, I feel the hotel is rather too casual with guest comfort. But it’s a hotel that I won’t ever patronize again.
4 based on 1 reviews
The hotel is located in the coastal city of Mombasa, Kenya. The environment is serene. We offer a variety of services, they include bed and breakfast, full board and half board accordingly. We have a 24hr service desk that provides excellent service. We are located 5kms from the Moi International Airport,5kms from the Mombasa Standard Gauge Railway Station and 4kms from the town centre.
The hotel surroundings surprised us as we drove from the airport- everything is under construction, but so is whole Kenya. The rooms were small, below european standards, clean and the staff was excellent- very friendly and helpful. We stayed only one night as planned but it was really a touching experience and during our good byes it felt like leaving our family.
3 based on 1 reviews
This is a good venue for business conferences, friendly staff and good value. Excellent swimming pool, a 20 metre proper pool, ideal for training. but it also has a childs' pool and a baby pool too, complete with garden bar and restaurant. However, the comprehensive menu does not always have the listed foods available, just ask what they have got prepared, or you might be in for a long wait. The gardens are nice, and a pleasant place to sit with a cold drink, or to eat a tasty Kenyan meal. This is not a five star place, but is an honest reasonable priced establishment, who make all their guests feel special. The pool is available for non-residents at a very reasonable 300/- (About $3.00 USD) The only down side is that the hotel is not near the beach, but there are plenty of tuk tuks to take one to the sea side.
1 based on 1 reviews
Very disappointing. The hotel is lovely but very dirty, a lot of dust in the rooms my family fell sick due to allergies to dust. Most of all the service was poor, none of the staff members wear masks even while serving food, even if they wear they wear below their mouth which defeats the purpose. The hotel does not take covid regulations seriously.
2.5 based on 12 reviews
Tried to contact the hotel by email several times, with no response. Looked at the reviews, and had confirmed that the name of the hotel was just a misspelling of the name Sheraton. The double t should have alerted me sooner, haste nearly led me astray. It was only when I decided to contact the Sheraton hotel group for help, that the penny dropped. The low price should have been a red flag. I assume that if price is a large consideration you might risk a single night
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