10 Top-Rated Resorts in San Juan, Puerto Rico

April 23, 2023 Alice Mieles

The festive city of San Juan is the perfect place to experience true Puerto Rican culture. Get to know its roots by exploring the vibrant neighborhood of El Viejo San Juan (Old San Juan), which consists mostly of Spanish colonial buildings. Flesh out your self-guided history lesson with a visit to El Castillo San Felipe del Morro, a 16th century citadel that’s a UNESCO World Heritage Site. Then reward yourself with a cooling dip at Luquillo or Carolina Beach, then a tasty tour of the Bacardi rum plant.
Restaurants in San Juan

1. DoubleTree by Hilton Hotel San Juan

105 Avenida De Diego Ocean Park Beach, San Juan 00911-3529 Puerto Rico 1 (855) 605-0318
Excellent
61%
Good
28%
Satisfactory
8%
Poor
2%
Terrible
1%
Overall Ratings

4.5 based on 3520 reviews

DoubleTree by Hilton Hotel San Juan

The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico's capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU).

Best staff ever

Reviewed By Jessica B

This place was amazing! The staff goes above and beyond and is extremely accommodating and friendly. We loved Betsy at the front desk because she always had a smile and knew the best places to go. I would highly recommend this place. It’s in the middle of the city and close to most touristy things

2. San Juan Marriott Resort & Stellaris Casino

1309 Ashford Avenue, San Juan 00907-1324 Puerto Rico
Excellent
55%
Good
31%
Satisfactory
8%
Poor
3%
Terrible
2%
Overall Ratings

4.5 based on 7986 reviews

San Juan Marriott Resort & Stellaris Casino

Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan, find the spectacular San Juan Marriott Resort & Stellaris Casino. Our resort in San Juan, Puerto Rico sits in a highly desirable beachfront location only minutes from numerous restaurants and bars. The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club. Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge. Come and enjoy the comfort and atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer.

IT’S THE SERVICE

Reviewed By FootballTraveler

Overall this was a great stay, however there were a couple of what I would consider minor issues. Those being that the elevators didn’t always work at peak efficiency, our room wasn’t ready at Check-In (I’ll speak to that later in my review) and as others have said the rooms are a little dated. The thing that stood out to me is how attentive the staff is and the fact that EVERY employee I encountered worked their butts off to ensure that all guests had a wonderful stay. Like I said everyone was so attentive and worked very hard, however their were a few employees that absolutely went above and beyond to ensure we had a quality stay those employees are as follows. Grace DeJesus-When our room wasn’t ready at the posted Check-In she kindly explained what was going on and gave us what I consider fair compensation for our inconvenience. Adrian (who works at the front door)-Greeted us each and every time that he saw us and was always willing to help with food and entertainment recommendations. Joshua (who works at the pool)-Was very friendly and helpful whenever we needed anything and also went as far as to say “Thank you to your family for coming down here and staying at our property” MYRNA (who works at the pool)-In my opinion she was the absolute star of this property and made our time at the pool an awesome experience. The energy that she brings to her job and her desire to ensure that everyone is taken care of is unmatched.

3. Caribe Hilton

1 San Geronimo Street, San Juan 00901 Puerto Rico 1 (855) 605-0316
Excellent
35%
Good
33%
Satisfactory
17%
Poor
9%
Terrible
6%
Overall Ratings

4 based on 8091 reviews

Caribe Hilton

Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities & activities; 20% off spa and other discounts; local/toll free calls. This recently restored iconic beachfront resort in San Juan is set on an exclusive peninsula with 17 acres of beach-front tropical gardens, secluded beach, 3 oceanfront pools, full service spa, sun-filled fitness center and several restaurants, including Morton's The Steakhouse and Caribar, home of the Pina Colada. Ideally located at the gateway to historic Old San Juan and just a 15-minute drive from Luis Muñoz Marín Airport, the open-air expansive lobby welcomes you upon arrival with the option for a contactless check-in experience thanks to Hilton's innovative digital check-in and digital key technologies.

Bartender of Mixology

Reviewed By Frankie097

Hiram Avila was our Bartender for our stay at the swim up bar. He was professional and the best in quality and speed. Thank you so much for an enjoyable stay and experience!! I would highly recommend seeing him if you travel to the Hilton Caribe!!

4. Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan 00907-4905 Puerto Rico
Excellent
56%
Good
28%
Satisfactory
10%
Poor
3%
Terrible
3%
Overall Ratings

4.5 based on 3462 reviews

Sheraton Puerto Rico Hotel & Casino

Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay.

Luis Flores (Bellman)

Reviewed By Road47918946176

My stay at the Sheraton was amazing!! When we arrived, it was disappointed because I didn’t received any help except for Luis bellman that came sprinting from the lobby to the taxi to help me. There where 2 other bellman stand watching without doing anything there names were Ian and Emanuel which they were struggling even to find me a taxi. At the start I didn’t want it any help because no one offered it, but Luis told me that I was on vacation and on his watch, I was going to enjoy Puerto Rico. He convinced me to accept his service and it was awesome!!! He sent me down to Fajardo and Cabo rojo and everything he did and told me it was above and beyond. I’m definitely coming back if he’s here. And the front desk team did a really good job and the choices team. But Luis THANK YOU!!! And I hope you accomplish everything in the music industry!!!

5. Condado Vanderbilt Hotel

1055 Ashford Avenue, San Juan 00907 Puerto Rico
Excellent
77%
Good
13%
Satisfactory
5%
Poor
2%
Terrible
3%
Overall Ratings

4.5 based on 2888 reviews

Condado Vanderbilt Hotel

Magnificent Spanish Revival architecture, stunningly opulent interiors and dramatic ocean views frame the graceful facade of one of the most storied hotels in San Juan, Puerto Rico. Since its inception in 1919, the Condado Vanderbilt Hotel has catered to sophisticated travelers who place one aspiration above all else - to pursue a lifestyle of five-star luxury and leisure within some of the world's most exclusive destinations. Restored to its original grandeur by virtue of a meticulous renovation, this cherished landmark stands today as a monument to timeless elegance and style. We invite you to discover Puerto Rico as it is meant to be experienced - where exacting service, exquisite amenities and fine dining are a hallmark of every stay. Become part of the Condado Vanderbilt legend during your next escape to San Juan.

Feeling Special

Reviewed By stephanieaG7745TK

I don’t even know where to start. My experience at Condado has been exactly what all my other trips has lacked. Luxury and the desire to make sure I was well cared for. From the moment I walked in they did not disappoint me. However there was something that my room was missing, not the hotels fault, that I wanted. I asked Christiam if he could help me. He said he would check. I went to visit my parents room and by the time I came back down Christiam had resolved my request but even if he had not resolved it his willingness was most appreciated!!! Again it was a request, not anything the hotel did so he didn’t have to go out of the way to help me. However he doesn’t know how much doing so changed My entire experience. People are so rude at times to individuals in hospitality, but if you simply treat people the way you want to be treated you would be surprised what they would be willing to do for you. Thank you again for the perfect start to the perfect trip.

6. Caribe Hilton

1 San Geronimo Street, San Juan 00901 Puerto Rico 1 (855) 605-0316
Excellent
35%
Good
33%
Satisfactory
17%
Poor
9%
Terrible
6%
Overall Ratings

4 based on 8091 reviews

Caribe Hilton

Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities & activities; 20% off spa and other discounts; local/toll free calls. This recently restored iconic beachfront resort in San Juan is set on an exclusive peninsula with 17 acres of beach-front tropical gardens, secluded beach, 3 oceanfront pools, full service spa, sun-filled fitness center and several restaurants, including Morton's The Steakhouse and Caribar, home of the Pina Colada. Ideally located at the gateway to historic Old San Juan and just a 15-minute drive from Luis Muñoz Marín Airport, the open-air expansive lobby welcomes you upon arrival with the option for a contactless check-in experience thanks to Hilton's innovative digital check-in and digital key technologies.

Bartender of Mixology

Reviewed By Frankie097

Hiram Avila was our Bartender for our stay at the swim up bar. He was professional and the best in quality and speed. Thank you so much for an enjoyable stay and experience!! I would highly recommend seeing him if you travel to the Hilton Caribe!!

7. Best Western Plus Condado Palm Inn & Suites

55 Ave Condado, San Juan 00907 Puerto Rico 1 (800) 568-8520
Excellent
45%
Good
33%
Satisfactory
14%
Poor
5%
Terrible
3%
Overall Ratings

4 based on 2106 reviews

Best Western Plus Condado Palm Inn & Suites

At the Best Western Plus Condado Palm Inn & Suites you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Condado Palm Inn & Suites will stand out among other hotels in San Juan,San Juan. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Condado Palm Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Nice stay

Reviewed By S5141IOjoshuaw

Had a good stay here after a long 2 day nightmare elsewhere. Very nice and clean partial beach view room had a nice view from the 10th floor. Genesis and Kevin were a good help. Will be back to visit again

8. La Concha Renaissance San Juan Resort

1077 Ashford Avenue, San Juan 00907-1128 Puerto Rico
Excellent
58%
Good
26%
Satisfactory
9%
Poor
4%
Terrible
4%
Overall Ratings

4.5 based on 8726 reviews

La Concha Renaissance San Juan Resort

Great location and Seaweed-free beach

Reviewed By 677trungt

We were there during the 2nd week of May 2022. We rented 2 rooms for the week in the Ocean Tower (newest construction). 1. Beach water is a little rough but it was manageable for us because we did not go further than waist deep in the ocean. The best thing is the soft sand (no gravel) and absolutely no seaweed. I know a lot of Carribean islands are inundated with seaweed during early spring to late summer so this is a big plus. 2. Ocean Front Rooms: We stayed on the 8th floor of the New Tower and I recommend you requested for rooms 851, 852,853, 854, 855 and 856. Those are the ocean front room (with living room and kitchenette). On the other floors (Floor 2-10th) , any room ending with 51, 52,53,54, 55, and 56 would also be ocean fronts. 3. Lobby Vibe: This is a hotel with a lot of nightlife for young people so it may be too noisy for senior travelers. There is blaring music until midnight in the bar/lobby and there is an adjoining gambling casino. 4. Customer Service: A few reviewers complained about the service but we find that the service was always pleasant and everybody was smiling and helpful. Of course, it is a busy hotel so service may lag during rush hour time. 5. Internet was fairly fast and there is also a laundry room with 2 washers/2 driers. If you do your wash around 11pm, you should not have a problem finding an available machine. I think the hotel was build in the 70s so I expect some of the facilities to be old but overall stilll in very good shape Condado is a very safe area for travelers to walk at night. Uber is about 15 to go to Old San Juan and $15 to airport. Make sure you visit La Placita entertainment area (15 mn walk). Lots of bars and restaurants and that place is hopping at night.

9. The Tryst Beachfront Hotel

1 Calle Vendig Condado, San Juan 00907 Puerto Rico
Excellent
49%
Good
23%
Satisfactory
11%
Poor
7%
Terrible
10%
Overall Ratings

4 based on 183 reviews

The Tryst Beachfront Hotel

We've completely remodeled and rebranded from the iconic Atlantic Beach Hotel, to the brand new Tryst at Condado Beach. We've reopened our beachfront bar and restaurant and are looking forward to hosting you as Condado's only true Beachfront Botique Hotel. Come enjoy our resort atmosphere, enjoying a beverage on our beach chairs under an umbrella, enjoying the best views in Puerto Rico of the Atlantic Ocean.

Location is the ONLY thing.

Reviewed By bearyoyo

Location is everything for this hotel. That's about it but it makes up for a lot. They claim they have refurbished. If so, they did a poor job. The bathroom fixtures all have rust on them and are in SERIOUS need of updating. The rooms were decent sized but had no decor at all. The windows are a waste. They block absolutely no outside noise at all. There are regular waste pick ups in the area between 4 and 5 AM!! They have to back up often sounding just like an alarm clock!!! I asked to have my mattress cover changed three days in a row before it finally was. The original one was plastic and crinkled when I moved. The day we left, one member of our group had rented a car and valet parked it. It was parked behind a number of other vehicles. When he needed to leave, no one could be found... at the valet desk or at the front desk... then when the employee showed up, he was the only one working. The keys to one of the cars could not be located. It took over 45 minutes to get his car out. The restaurant, Wicked Lily, is ok but they cater to the locals rather than hotel guests. I doubt that I would consider staying here again.

10. The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907 Puerto Rico 1 (855) 605-0316
Excellent
28%
Good
32%
Satisfactory
20%
Poor
11%
Terrible
10%
Overall Ratings

3.5 based on 5517 reviews

The Condado Plaza Hilton

Daily Resort Charge will be added to the room rate and includes: Guest Internet access: beach chairs & umbrellas: 10% off food at Café Caribe: Puerto Rican specialty coffee: use of pool toys and floats: 4 bottled waters daily: local and toll-free calls. The Condado Plaza Hilton is a stylish hotel boasting a breathtaking oceanfront location in the highly desirable Condado area within walking distance to additional facilities - near Old San Juan. - Just 7 miles from SJU Airport - Walking distance to shops, restaurants and bars - Short walk to Paseo Caribe, an exciting dining, entertainment and shopping complex - 572 modern guest rooms and suites - Uninterrupted ocean, lagoon or city views - Free WiFi, in rooms and public areas - Guest rooms with work desk, ergonomic chair, mini-fridge, safe deposit box with interior electric capability - 24-hour fitness center with steam sauna and whirlpool - Multiple dining options, including Starbucks and Cafe Caribe - Watersports at the lagoon, kayak

It was ok

Reviewed By ashleymW8038VU

The staff is super nice. The hotel needs a lot of updating. The showers leak all over the floors and the soap holders if you have any are barely hanging on. Also all of the outlets are so worn out your plug barely stays in. You can here everything going on outside even from the 4th floor like dumb girls literally screaming at 3am near the pool. It's funny how it's ok for people to act like that all hours of the night but they close the pool slide at 6 on weekdays and the swim up bar closes around then as well. There's not many food options one café and their aqua bar which doesn't have the greatest menu. The only gold option for a family is getting 2 rooms the only room that has a couch is a king suite. I have 2 older kids so we got an adjoining queen room. There's a fridge but no microwave. The rooms are nice enough but the $35 daily resort fee seems steep because it's amenities aren't anything great. The beach is not private to hotel guests and they charge you for parking which is ridiculous! And late checkout is $100/hour. The only reason I choose this hotel was for the pool.

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