Top Hotels in Quintana Roo
Top Things to do in Quintana Roo
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10 Top-Rated Hotels in Quintana Roo, Yucatan Peninsula
Discover the best hotels in Quintana Roo, Yucatan Peninsula including Hyatt Zilara Cancun, Hotel Xcaret Arte, Hotel Xcaret Mexico, Excellence Playa Mujeres, Secrets Akumal Riviera Maya, Haven Riviera Cancun, Paradisus Cancun, Wyndham Alltra Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun.
Things to do in Quintana Roo
1. Hyatt Zilara Cancun
Overall Ratings
4.5 based on 11220 reviews
Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more.
Wonderful!
Reviewed By Jacksonmm1990It's a wonderful place! Mexico is already a great place, but this place is pretty good. I don't know why but I was especially amazed by the quality of the bartender. He was a friend who spoke three languages. I forgot his name but the bartender was great. The beach has a wonderful ambiance. I loved it a lot. Next time I will come with my wife.
2. Hotel Xcaret Arte
Overall Ratings
4.5 based on 1405 reviews
Cayuco Restaurant “Server Roberto”
Reviewed By artc897Thanks to the best server in the world “Roberto” in Cayuco at Xcaret Arte! His service was just the BEST! Thank you Roberto for the incredible experience. I’ll be back to visit my friend! If anyone visits please ask for him! He will not only provide you with his service but with an incredible experience!
3. Hotel Xcaret Mexico
Overall Ratings
4.5 based on 8901 reviews
Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included.
Great experience !!
Reviewed By Roving02405631921I went to the rooftop at the fuego house and Alejandro took care of us in an amazing way we was so kind and helpful. If you read this thank you so much my friend! Amazing profesional and human being I’m so glad that we went there and we had such a good time !
4. Excellence Playa Mujeres
Overall Ratings
5 based on 23607 reviews
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club.
Excellent Honeymoon at Excellence!
Reviewed By MichaelFromTexasAlthough it rained 95% of our trip as a result of hurricane Agatha, we still had the most amazing time! We could not say more positive things about the resort, the food, and the amazing staff we met. We celebrated our honeymoon as first timers of this resort and everything was a wonderful experience. We have stayed at numerous all inclusive resorts in Mexico and this resort is by far our favorite and we're already planning our next trip back. All the staff was exceptional but a few that really stood out to us were; Isabel, Andres and Alejandro with Entertainment, Carlos the bell hop, and Anibal a waiter at Basmati. Each one of them exceeded our expectations and are the absolute best!
5. Secrets Akumal Riviera Maya
Overall Ratings
5 based on 9360 reviews
Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 smaller pools, all located nearby the centuries-old Mayan sites of Tulum and Coba. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six à la carte restaurants, one international buffet, a café and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. - Idyllic. Striking. Nature. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
Second time not as good
Reviewed By golfersatxREVIEW SECRETS AKUMAL JUNE 2022 A summary: We have been to Secrets Akumal once a few years ago. In our eyes this very nice property has lost some of its luster and could use a refreshing. Those who visit SA (Secrets Akumal) frequently may not notice some of these areas that could use a redo. Our travel agent did a masterful job in securing our trip from our airline to AMSTAR. We waited no more than 10 minutes to be in a private transfer and on our way. SATURDAY On our arrival, the ceiling fan in our room had just 2 speeds, very fast and off. Our concierge was able to get an electrician to work on it but parts were not available. The following day parts were located and prompt repair. There was a Mexican buffet scheduled around the pool. We were there early and enjoyed a better bottle of wine to get us a table for two up front to enjoy the show. The appetizers were very good. We went for more food but heavy rain started to fall ruining the outdoor Fiesta party. We felt sorry for the staff. They put a great effort into the setup and food only to have it washed out. Monday we had reserved and paid for the use of a Bali bed. Nice location away from much of the noise. It was disappointing that it was saturated from the rain and multiple layers of beach towels were not enough to get the most enjoyment from it. We cancelled subsequent reservations for the beds. Yes it rained a lot but the beds could be better protected for the $75 charge. Monday night we dined at El Patio. The menu was comprised of Yucatecan and Oaxacan dishes. They were very good. Tuesday we ate at Bordeaux. We selected a bottle of wine from the alternate wine list. It was dutifully decanted to bring out full flavors. The chef asked us if we would like him to prepare us a special menu. That he had a special of surf and turf of lamb and salmon. We specifically asked for each to be prepared medium-rare. When the dishes arrived they were so well done we sent them back and asked for just a double order of the escargot for each of us which was nicely done. We never went back to Bordeaux. Wednesday we went to the spa for a scheduled massage. When we were in the relaxation room the entire spa lost power. We waited 15 minutes for someone to explain what was going on. They confirmed a power outage and wanted to proceed with our massage. We explained that we did not want a massage in room without air conditioning and that we would reschedule. On our way back to our room, we talked to two other concierges from other buildings. They stated that Akumal was having issues with their electrical supply and that the resort was now suffering from occasional blackouts due to overbuilding of new resorts. That evening we ate at Portofino. It was so good that we dined there again later in the week. Paulina again presented the wine we chose. Thursday the room was warm and again contacted the concierge. She explained that the system was fresh air based and that the temperature inside and out will be the same. That is not how air conditioning works. We told her we did not agree with her and wanted the unit checked out again while we were at breakfast. When we returned the room was even warmer. Maintenance was going to check the thermostat and replaced it. When we got back to our room, we had no hot water and the room was still warm again. The power outage apparently affected the water supply and the chiller system. They were able to get both back on line. Thursday evening we ate an Oceana. Seafood was very nicely done but it took 3 hours to receive 3 courses of food. They might have had a large party they weren’t ready for. Friday we had an extended period with no rain. It rained every day for some period of time but SA has no control over the weather. Snorkeling time. For some unexplained reason the turtles have migrated to a different area. It was disappointing that they were not close in like they were on our last visit but SA has no control the wild creatures. That night we ate at Portofino again and had another bottle of wine with a great meal. Saturday we went to eat at Sea Side. Because of the Mexican festival we ate at Oceana. We experienced another outstanding meal. And again it was a repeat of a downpour which sent the staff into over drive and shutting down the Fiesta festival buffet again. The preparations were absolutely wonderful. We decided to go for expresso and cappuccino at COCO. We arrived to see local artisans set up for shopping and they were also getting rained out. We went to get a drink to let the rain ease up. I went to the lobby to try to find an umbrella. While in the lobby a drop of rain hit my head and found out they need repairs to the thatched roof. Sunday we had to get up at O’dark thirty for our trip home. AMSTAR arrived at 6:55 for our 7:00 reservation for our return to the airport. Flawless trip arrangements by our TA.
6. Haven Riviera Cancun
Overall Ratings
4.5 based on 3144 reviews
Haven Resorts & Spa offers luxuriously superior accommodations and amenities that are sure to make business and leisure travelers alike fall in love with Cancun!
Good trip overall
Reviewed By Jodi MThe food is amazing and the people We meet were just as amazing. Butler was less then desirable had to request the same thing a few times. Swim out was dirty at night with bugs and so cold in morning that it was not able to be used.
7. Paradisus Cancun
Overall Ratings
4.5 based on 16062 reviews
Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Paradisus Cancun Resort paradise. Positioned, carefully, in Cancun's Hotel Zone, luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure.
Dinner at Malva Paradisus Cancun
Reviewed By Lrodriguez3Restaurant Malva Cristel y Samuel Sosa excellent people great service made our night incredible make sure you go visit them they will make you feel like at home, can’t wait to come back!!! Amazing!!! Recommend ?
8. Wyndham Alltra Cancun
Overall Ratings
4.5 based on 12935 reviews
In the center of Cancun’s epic Hotel Zone, Wyndham Alltra Cancun is a dreamy beachfront escape packed with unlimited fun and wonder all included for guests of all ages. Couples, families and friends will instantly be transported to tropical paradise thanks to glistening swimming pools, a private beachfront and exciting activities ranging from oceanfront yoga to live entertainment.
Shout Out to Azul and the Entertainment Team
Reviewed By charcharblinksOur experience at the resort was very enjoyable. We especially loved the food and service at Azul, one of the restaurants on the resort. Service and food were impeccable. We tried every restaurant on the resort at least once, but our favorite was Azul. Any time that they were open, that's where we went except when we weren't on the resort. Shout out to the hostess Iris, always very pleasant and the waiters that waited on us Señors Martin, Juan Carlos and everyone! Of course, hats off to the Chef (amazing food!)! While we didn't drink alcoholic beverages that much during the trip, what we had were really tasty! They definitely have really good bartenders! This all-inclusive resort has a lot of perks, and we had a very positive experience here. The other thing that we really enjoyed and have amazing things to say about are their entertainment team (or as they call them SPORTS TEAM!); they had great energy, and were amazing at hyping up the events and games. We loved playing volleyball with them. The resort can definitely count them as a great addition to their team! The only thing we didn't like was the ventilation and the air circulation in our room. When we hang our towels up, they didn't quite dry, and the bedsheets sometimes felt damp. The fan would also clunk really loud after it's done doing its thing. Other than this, we had an awesome experience! Everyone was really helpful when we'd practice our broken Spanish, when we had questions or needed some help with something! Overall, definitely recommend the resort! Eat at restaurant Azul, and participate in the entertainment events with their "Sports Team"!
9. Grand Fiesta Americana Coral Beach Cancun All Inclusive
Overall Ratings
4.5 based on 7227 reviews
We unveil Infinite Luxury by Grand Fiesta Americana. You can now delight with our luxury all-inclusive experience: leading edge cuisine, unparalleled service, and exquisite attention to every detail. Enjoy the pleasure of being unique at Grand Fiesta Americana Coral Beach Cancun All Inclusive Spa Resort. THE EXPERIENCE THAT REDEFINES THE ALL INCLUSIVE
I had higher expectations for “The Grand” Fiesta Americana. I was disappointed with the service and maintenance.
Reviewed By Dora HVery dissatisfied with the service and experience.. definitely not a “Grand”. Poor maintenance of the establishment and very poor service. We were told no alcohol served for 2 days without any prior notice, we had to chase after a server to bring us a drink and we were denied food from restaurants be served to our kids unless we had reservations. Buffet selection is not kid friendly. The bathroom had so many issues starting with a door that didn’t lock, rust on the tub, paint on the floor and peeled plastic shower head. I could go on but the point I am making is that it was not a grand experience at all.
10. Secrets Maroma Beach Riviera Cancun
Overall Ratings
5 based on 19124 reviews
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
Jorge at El Patio
Reviewed By DakotaKappelleJorge provided unbelievable service! He was extremely kind and gave us a top tier experience. He gave us a cute little honeymoon sign with our dessert to celebrate us. We would definitely. one back!!!
