10 Top-Rated Hotels in Hangzhou, Zhejiang

August 13, 2022 Velvet Champine

Hangzhou is the capital of Zhejiang Province and one of the seven ancient capitals of China. It was described by Italian traveler Marco Polo as the finest and most luxurious city in the world. The West Lake scenic area contains over 60 cultural relic sites and several attractions of natural beauty, and a cruise on the lake is a good option to view several sites. Hangzhou is also a good place to visit a tea plantation.
Restaurants in Hangzhou

1. voco Hangzhou Binjiang Minghao, an IHG hotel

No. 558 Jiangnan Avenue, Hangzhou 310051 China
Excellent
93%
Good
3%
Satisfactory
0%
Poor
1%
Terrible
3%
Overall Ratings

5 based on 95 reviews

voco Hangzhou Binjiang Minghao, an IHG hotel

Welcome to voco Hangzhou Binjiang Minghao. voco is a new IHG hotel brand that brings a reliably different experience to your stay. voco Hangzhou Binjiang Minghao is located in Hangzhous Binjiang District nearby to popular Longhu Paradise Walk and Star Avenue. The hotel is within 1 straight line kilometer from the Sakura runway along the Qiantang River and 8 straight line kilometers from West Lake. We are 15 kilometers from Hangzhou East Railway Station and 25 kilometers from Hangzhou Xiaoshan International Airport both in a straight line distance. voco Hangzhou Binjiang Minghao features 148 deluxe rooms and suites. Each rooms interior space makes use of white marble and exquisite wood to embody a calm beauty. Treat yourself to our all day dining Min Cafe Western Restaurant and the fine cuisines at signature Mingxuange Chinese Restaurant then relax with an evening cocktail at Lobby Lounge. At voco Hangzhou Binjiang Minghao our brands thoughtful unstuffy and charming nature makes for an enjoyable stay.

Rude, Horrible Staff & HOT Room

Reviewed By RebeccaSummers

This is one of the worst stays I've EVER had in any country (I travel a lot for work). The staff was horribly rude, condescending (the manager tried to convince me my concerns were in my head while we were literally staring at the thermostat capped high—great customer service, ha), etc. The room was gorgeous, but the hotel restaurant was the worst food I had in Hangzhou the entire 3 months I was working there (disgustingly greasy), and the air conditioner had such a stiff cap on it that I was boiling hot and could barely sleep. I basically lived in the bath tub when I was in the room, because I was boiling. The staff didn't care AT ALL. I left early and found a different hotel up the street that was lovely. Spare yourself the fury. Avoid this hotel.

2. Midtown Shangri-La, Hangzhou

No.6 Changshou Road, Hangzhou 310006 China
Excellent
97%
Good
2%
Satisfactory
1%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 5584 reviews

Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou, is the newest flagship and second Shangri-La hotel in Hangzhou, offering 414 guestrooms and suites, world-class dining outlets and the city's largest pillar-less grand ballroom. The hotel is part of the Kerry Central complex, a modern mixed-use development in downtown Xiacheng district, which also includes an office tower, apartments and a high-end shopping mall

Fantastic hotel close to the lake

Reviewed By dannsf

From the reception to the breakfast next day: amazing. The facilities are neat and tidy, and the room was impeccable. The l’occitane toiletries are a great addition to the amazing bathroom that comes with the room — best shower I had in a long time…! And the breakfast has a wide range of food, with both western and Chinese favorites! Great flavor! But above all, the staff is superbly well trained. Whoever is ahead of staff politeness, attentiveness and orientation should be recognized! Thank you! I really am appreciating my stay!

3. InterContinental Hangzhou

No.2 East Jiefang Road, Hangzhou 310016 China
Excellent
87%
Good
9%
Satisfactory
2%
Poor
1%
Terrible
0%
Overall Ratings

5 based on 1807 reviews

InterContinental Hangzhou

InterContinental Hangzhou is located in beautiful and scenic Hangzhou Qianjiang CBD, the hotel is nestled in the pride of the city. Hotel is directly adjacent to a station of Metro Line 4 and 7 for convenient cross-city access. Its unique design and magnificent golden globe architecture make the hotel one of the city’s newest landmarks. Guests can enjoy scenic views of the Qiantang River from their rooms and enjoy a tranquil stroll through our serene garden grounds. Hotel offers 384 guest rooms and suites range from 65-420 square meters including 28 Suites, a CEO Suite and a Presidential Suite. InterContinental brings a touch of world-class luxury to Hangzhou. Each spacious guestroom boasts floor to ceiling windows that offers panoramic views of the Qiantang River or the scenic city, as well as the light show or musical fountain at the night. Guests in every room are greeted by a k-cup coffee machine, well-stocked minibar, television, wireless and non-wireless internet. The hotel features 6 outstanding restaurants & bars with unique and distinctive designs. Sun & Moon Chinese Restaurant offers authentic Cantonese and native Hangzhou cuisines, with a variety stocks of fine wine. Fresh All Day Dining features its freshest ingredients and well-cooked buffet. Senses Seafood Grill Restaurant is a perfect place for cuisine connoisseur, with Mediterranean cuisine and top wine. Connections Lobby Lounge is designed for guests who have demands for high quality live music, featuring with great views and soothing music. Wochinger German Restaurant is famous for its fresh brewed beer and authentic German cuisine. Pasta Factory offer the authentic pasta. With it’s 6000 square meters of meeting and conference venues, InterContinental Hangzhou is the perfect setting for an inspiring meeting or event. A 1,780㎡ pillar-less Grand Ballroom, a 943 ㎡ International hall, a city's unique conference hall with annular set-up, a Press Conference room and another 20 function rooms at your choice which make InterContinental Hangzhou the premier choice for high-level conferences, meetings and private events in the city.

Needs a bit of updating...

Reviewed By BramblesTravels

Incredible from the outside, the golden ball is an impressive structure. The main inside area was lovely, a grand space where you can't help but look up! Staff were all welcoming and helpful, especially in the bar where they make a good cup of coffee! The room however was slightly dated and in need of modernising to make it a 5* in comparison to other hotels of this standard. The view out was undeniably impressive, but the label right in the centre about window cleaning seemed oddly placed! I would return to this hotel potentially, but there are others close by which have a higher standard of room for a similar price.

4. Crowne Plaza Hangzhou HEDA, an IHG hotel

No.523 Jinsha Avenue, HEDA, Hangzhou 310018 China
Excellent
98%
Good
1%
Satisfactory
0%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 770 reviews

Crowne Plaza Hangzhou HEDA, an IHG hotel

Beware!

Reviewed By 420RichardB

Ate there with a group of over forty people. Many were infected by bad seafood. Hotel response was that because no one went to the hospital there was nothing they would do. I offered to go before given the response, but I was told that would not be necessary, obviously because they knew they would deny it was their fault. I ate no place the same as any of the other people in the past week, because I don't eat at the work cafeteria. I knew this would be a reason they would give for not doing anything, so I told them that. So they found another excuse.

5. Le Meridien Hangzhou, Binjiang

No. 4756 Jiangnan Avenue, Pu Yan Community Bingjiang District, Hangzhou 310053 China
Excellent
98%
Good
1%
Satisfactory
0%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 1329 reviews

Le Meridien Hangzhou, Binjiang

Enjoy art-inspired amenities as well as breathtaking views of the iconic Qiantang River and the Binjiang District at Le Méridien Hangzhou. With its distinctive lighting, sounds, and scents, Le Méridien Hub in our hotel lobby provides a unique sensory experience; enjoy French pastries, inventive cocktails, and illy coffee. There is also an expansive buffet at Latest Recipe, a private dining room at Le Mei Restaurant, which specializes in the diverse flavors of China, and a lounge at Latitude Lounge that offers light refreshments and beverages for busy travelers. Let Le Méridien Hangzhou, Binjiang elevate your visit to China.

Hometown charm

Reviewed By HangzhouLaMeridien

Hangzhou is my birth place where I spent 12 years of happy childhood. After being away for over 40 years, I came back to Hangzhou in the middle of city-wide lockdown in Shanghai and now in Beijing. I chose riverside La Maridien, a beautiful hotel next to Qian Tang River. The executive suite on the 9th floor is one of the suites with best view. Conveniently located next to the bridge that connects the hotel to the “old city” of Hangzhou and nearby best tourist attractions of West Lake. Details can be found in everyday and everything. 张金敏 who has been my housekeeper for the week took good care of cleaning and refreshing the room and amenities. Wade, the breakfast restaurant manager, welcomes me every morning with a pot of special hometown chrysanthemum. A desert drink of 银耳红枣莲子汤 appears every night on the dinner table. Well, it is hard to not indulge oneself in such a hometown warm dreamy place. I decided to extend my stay here for another week.

6. Holiday Inn Hangzhou Binjiang, an IHG hotel

No. 1515 Jianghan Road, Binjiang District, Hangzhou 310051 China
Excellent
99%
Good
1%
Satisfactory
0%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 655 reviews

Holiday Inn Hangzhou Binjiang, an IHG hotel

杭州龙湖滨江天街假日酒店位于杭州市滨江区江南大道中心地段,坐拥龙湖滨江天街商业中心,毗邻风景秀丽的钱塘江畔。239间设计时尚精致的客房均配有完善的设施,为你营造自在惬意的下榻氛围。充满趣味的“布迷”亲子房和儿童乐园,以及 “儿童食宿欢乐尽享”礼遇,令家庭时光欢乐无限。 酒店的清悦全日餐厅提供品类丰盛的中西自助及本地美食,你可乐享厨艺大师的甄选美味。若想体验更多精彩,不妨光顾大堂吧以下午茶或鸡尾酒犒赏自己,或到健身中心挥洒汗水,焕发身心活力。 酒店拥有包括600平方米宴会厅在内的4 间会议室,视听设备完善,空间布局灵活。专业的宴会团队将量身定制细致的方案以满足董事会议、招待酒会或盛大婚宴的多方面需求。 无论是商旅出行,还是休闲度假,让杭州龙湖滨江天街假日酒店成为您到访杭州的理想之选。

good

Reviewed By 780lia

It is my first time staying in this hotel and I can say that I am very satisfied with the stay experience. The transportation is convenient. The lobby on the 7th floor of the hotel is magnificent and domineering. All the facilities in the room are also readily available and well maintained. The concierge service on the 1st floor is warm, and the lady at the front desk is also very enthusiastic. I recommend everyone to experience it. The hotel is in a good location, convenient for shopping, close to the subway, and convenient for travel. The service is warm, the facilities are well-equipped, there is a gym, the front desk is polite, the speech is very gentle, the service is in place, and the people are very beautiful. Very satisfied in all aspects, will come often in the future, the hotel is very cost-effective, the room is very clean, and the service is also very thoughtful. The breakfast tastes good and the service is good. The room is clean and tidy, and the choice of a variety of pillows is very user-friendly. Warm concierge service is good. It is convenient to travel near Tianjie. The epidemic prevention work has been done well recently, which is reassuring. Convenient transportation. Free parking. Recommended for everyone to choose, the environment is very good! The attitude of the waiters is also very good! When I went there, I was upgraded to a super deluxe room for free, and I felt that the environment was beautiful and tall! The receptionist welcomed us very warmly and very warmly. The sound insulation of the room is very good and it is very quiet. The opposite is the commercial square. There are good places to eat downstairs. The layout of the room is perfect, elegant and yet sentimental. Made me feel like home, everything was impeccable no matter how big or small, and the price was very reasonable!

7. InterContinental Hangzhou

No.2 East Jiefang Road, Hangzhou 310016 China
Excellent
87%
Good
9%
Satisfactory
2%
Poor
1%
Terrible
0%
Overall Ratings

5 based on 1807 reviews

InterContinental Hangzhou

InterContinental Hangzhou is located in beautiful and scenic Hangzhou Qianjiang CBD, the hotel is nestled in the pride of the city. Hotel is directly adjacent to a station of Metro Line 4 and 7 for convenient cross-city access. Its unique design and magnificent golden globe architecture make the hotel one of the city’s newest landmarks. Guests can enjoy scenic views of the Qiantang River from their rooms and enjoy a tranquil stroll through our serene garden grounds. Hotel offers 384 guest rooms and suites range from 65-420 square meters including 28 Suites, a CEO Suite and a Presidential Suite. InterContinental brings a touch of world-class luxury to Hangzhou. Each spacious guestroom boasts floor to ceiling windows that offers panoramic views of the Qiantang River or the scenic city, as well as the light show or musical fountain at the night. Guests in every room are greeted by a k-cup coffee machine, well-stocked minibar, television, wireless and non-wireless internet. The hotel features 6 outstanding restaurants & bars with unique and distinctive designs. Sun & Moon Chinese Restaurant offers authentic Cantonese and native Hangzhou cuisines, with a variety stocks of fine wine. Fresh All Day Dining features its freshest ingredients and well-cooked buffet. Senses Seafood Grill Restaurant is a perfect place for cuisine connoisseur, with Mediterranean cuisine and top wine. Connections Lobby Lounge is designed for guests who have demands for high quality live music, featuring with great views and soothing music. Wochinger German Restaurant is famous for its fresh brewed beer and authentic German cuisine. Pasta Factory offer the authentic pasta. With it’s 6000 square meters of meeting and conference venues, InterContinental Hangzhou is the perfect setting for an inspiring meeting or event. A 1,780㎡ pillar-less Grand Ballroom, a 943 ㎡ International hall, a city's unique conference hall with annular set-up, a Press Conference room and another 20 function rooms at your choice which make InterContinental Hangzhou the premier choice for high-level conferences, meetings and private events in the city.

Needs a bit of updating...

Reviewed By BramblesTravels

Incredible from the outside, the golden ball is an impressive structure. The main inside area was lovely, a grand space where you can't help but look up! Staff were all welcoming and helpful, especially in the bar where they make a good cup of coffee! The room however was slightly dated and in need of modernising to make it a 5* in comparison to other hotels of this standard. The view out was undeniably impressive, but the label right in the centre about window cleaning seemed oddly placed! I would return to this hotel potentially, but there are others close by which have a higher standard of room for a similar price.

8. Kempinski Hotel Hangzhou

No.66 Lishui Road, Gongshu District, Hangzhou 310015 China
Excellent
98%
Good
1%
Satisfactory
0%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 623 reviews

Kempinski Hotel Hangzhou

Inspired by the journeys of the Grand Canaland located in a large shopping, residential and office complex along the Grand Canal and next to numerous historical blocks, museums and the Gongchen Bridge. Hotel includes 344 rooms and suites, six restaurants and bars and over 2,000 sq m of meeting and banquet space, along with three outdoor venues.

A touch of European Luxury in Hangzhou

Reviewed By Nick C

The perfect post quarantine retreat!! For China this is one of the best hotels I have stayed at . Modern, contemporary, very good size rooms, great breakfast, amazing facilities including a stunning pool and spa area and an extremely well equipped gym that is set out perfectly. Location is perfect with good restaurants close by and the Westlake only a short and inexpensive taxi ride away. The sales director Jack and his staff continuously went out of their way to make sure we were comfortable and very well looked after. I couldn’t recommend highly enough, and I have stayed at many hotels in China. If you want a European experience in China, choose the Kempinski in Hangzhou.

9. Wyndham Grand Plaza Royale Hangzhou

No.555 Fengqi Road, Hangzhou 310006 China
Excellent
92%
Good
6%
Satisfactory
1%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 3546 reviews

Wyndham Grand Plaza Royale Hangzhou

Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCO'S WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lake view rooms, city view room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste. 7 Well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature! It’s the perfect place to create long-lasting memories for your business, conference or leisure trip.

The room wasnt really good

Reviewed By _dysania_y

It was not as good as i expected,the room was old and dark, and the wall was sort of peeled, btw the stuff at reception called Eva wasn't really friendly. However the location is good that the hotel is just next to the West Lake and malls.

10. Banyan Tree Hangzhou

No. 21 Zijinggang Road, Hangzhou 310030 China
Excellent
95%
Good
3%
Satisfactory
1%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 3050 reviews

Banyan Tree Hangzhou

See why so many travelers make Banyan Tree Hangzhou their hotel of choice when visiting Hangzhou. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. For those interested in checking out popular landmarks while visiting Hangzhou, Banyan Tree Hangzhou Hotel is located a short distance from Zhejiang University (2.1 mi) and Fei Lai Feng (2.1 mi). Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Banyan Tree Hangzhou makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a concierge and room service. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests. While in Hangzhou be sure to experience nearby Asian restaurants such as Jin Sha (Four Seasons Hotel Hangzhou at West Lake), WL Bistro (Four Seasons Hotel Hangzhou at West Lake), or Grandma's Home (LianHe Mansion). Hangzhou is also known for some great ancient ruins, including Former residence of Xueyan Hu, Yue Fei Mausoleum (Tomb of Yuefei), and Baochu Pagoda, which are not too far from Banyan Tree Hangzhou Hotel. At Banyan Tree Hangzhou, your comfort and satisfaction come first, and they look forward to welcoming you to Hangzhou.

In-villa bbq dinner impressed our guests

Reviewed By vinci319

We booked a water terrace suite but they upgraded us to a water view villa, I think it might be because I booked the in-villa bbq dining which was great especially when you’re inviting guests over. The bbq dinner with a private chef and waiter, they had 2 options ¥688 for normal menu and ¥1088 for seafood menu, we had 2 of each which was more than enough to feed 4 adults and 2 children. The only reason I didn’t give it 5 stars is because the breakfast was very disappointing, I didn’t feel like it was Banyan tree level and also, the plants by the lake were not groomed, only the main areas of the hotel were well maintained.

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