Location: Akumal
Top Hotels in Akumal
- 1. Secrets Akumal Riviera Maya
- 2. Grand Palladium Colonial Resort & Spa
- 3. Bahia Principe Grand Tulum
- 4. Grand Palladium Kantenah Resort & Spa
- 5. Bahia Principe Grand Coba
- 6. Sunscape Akumal Beach Resort & Spa
- 7. Bahia Principe Luxury Sian Ka'an
- 8. Hotel Akumal Caribe
- 9. Akumal Natura Glamping
- 10. Del Sol Beachfront Hotel
Countries
10 Top-Rated Hotels in Akumal, Yucatan Peninsula
Akumal means "Place of the Turtle" in the Mayan language, and if you snorkel here, you just might see one swimming alongside you. (Don’t touch it, though. That’s prohibited by law.) You’ll definitely see coral and beautiful fish in the clear, sparkling waters. This tourist-friendly little town is about an hour south of Cancun—but it seems light-years away.
Restaurants in Akumal
1. Secrets Akumal Riviera Maya
Overall Ratings
5 based on 9360 reviews
Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 smaller pools, all located nearby the centuries-old Mayan sites of Tulum and Coba. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six à la carte restaurants, one international buffet, a café and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. - Idyllic. Striking. Nature. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
Second time not as good
Reviewed By golfersatxREVIEW SECRETS AKUMAL JUNE 2022 A summary: We have been to Secrets Akumal once a few years ago. In our eyes this very nice property has lost some of its luster and could use a refreshing. Those who visit SA (Secrets Akumal) frequently may not notice some of these areas that could use a redo. Our travel agent did a masterful job in securing our trip from our airline to AMSTAR. We waited no more than 10 minutes to be in a private transfer and on our way. SATURDAY On our arrival, the ceiling fan in our room had just 2 speeds, very fast and off. Our concierge was able to get an electrician to work on it but parts were not available. The following day parts were located and prompt repair. There was a Mexican buffet scheduled around the pool. We were there early and enjoyed a better bottle of wine to get us a table for two up front to enjoy the show. The appetizers were very good. We went for more food but heavy rain started to fall ruining the outdoor Fiesta party. We felt sorry for the staff. They put a great effort into the setup and food only to have it washed out. Monday we had reserved and paid for the use of a Bali bed. Nice location away from much of the noise. It was disappointing that it was saturated from the rain and multiple layers of beach towels were not enough to get the most enjoyment from it. We cancelled subsequent reservations for the beds. Yes it rained a lot but the beds could be better protected for the $75 charge. Monday night we dined at El Patio. The menu was comprised of Yucatecan and Oaxacan dishes. They were very good. Tuesday we ate at Bordeaux. We selected a bottle of wine from the alternate wine list. It was dutifully decanted to bring out full flavors. The chef asked us if we would like him to prepare us a special menu. That he had a special of surf and turf of lamb and salmon. We specifically asked for each to be prepared medium-rare. When the dishes arrived they were so well done we sent them back and asked for just a double order of the escargot for each of us which was nicely done. We never went back to Bordeaux. Wednesday we went to the spa for a scheduled massage. When we were in the relaxation room the entire spa lost power. We waited 15 minutes for someone to explain what was going on. They confirmed a power outage and wanted to proceed with our massage. We explained that we did not want a massage in room without air conditioning and that we would reschedule. On our way back to our room, we talked to two other concierges from other buildings. They stated that Akumal was having issues with their electrical supply and that the resort was now suffering from occasional blackouts due to overbuilding of new resorts. That evening we ate at Portofino. It was so good that we dined there again later in the week. Paulina again presented the wine we chose. Thursday the room was warm and again contacted the concierge. She explained that the system was fresh air based and that the temperature inside and out will be the same. That is not how air conditioning works. We told her we did not agree with her and wanted the unit checked out again while we were at breakfast. When we returned the room was even warmer. Maintenance was going to check the thermostat and replaced it. When we got back to our room, we had no hot water and the room was still warm again. The power outage apparently affected the water supply and the chiller system. They were able to get both back on line. Thursday evening we ate an Oceana. Seafood was very nicely done but it took 3 hours to receive 3 courses of food. They might have had a large party they weren’t ready for. Friday we had an extended period with no rain. It rained every day for some period of time but SA has no control over the weather. Snorkeling time. For some unexplained reason the turtles have migrated to a different area. It was disappointing that they were not close in like they were on our last visit but SA has no control the wild creatures. That night we ate at Portofino again and had another bottle of wine with a great meal. Saturday we went to eat at Sea Side. Because of the Mexican festival we ate at Oceana. We experienced another outstanding meal. And again it was a repeat of a downpour which sent the staff into over drive and shutting down the Fiesta festival buffet again. The preparations were absolutely wonderful. We decided to go for expresso and cappuccino at COCO. We arrived to see local artisans set up for shopping and they were also getting rained out. We went to get a drink to let the rain ease up. I went to the lobby to try to find an umbrella. While in the lobby a drop of rain hit my head and found out they need repairs to the thatched roof. Sunday we had to get up at O’dark thirty for our trip home. AMSTAR arrived at 6:55 for our 7:00 reservation for our return to the airport. Flawless trip arrangements by our TA.
2. Grand Palladium Colonial Resort & Spa
Overall Ratings
4.5 based on 8248 reviews
Xtra time
Reviewed By ryanwO1811YYIt is an amazing time. The food is amazing and the staff is wonderful! I love palladium! Especially Santiago, saul and florencia. My favorite thing is the chicken tenders!! I love the sorts bar, it has the best food!
3. Bahia Principe Grand Tulum
Overall Ratings
4 based on 15633 reviews
Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. This new concept is inspired by nature, the roots and origins of the magic of Mayan culture. Located on the renowned beaches of Tulum, the renewed hotel is designed to provide a unique, distinct and immersive experience. Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (24h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
Not really renovated
Reviewed By Monteiro SIt is a fine resort for those who look for a all inclusive experience, meaning average to low quality of food and drinks as well as overcrowded facilities. The staff is majorly polite and welcoming. What really annoyed me was that the advertised bedrooms (supposedly renovated even as per their site photos) look like back in the 70’s and not well maintained. Btw the beach is small, rocky and full of tons of algae. So in a nutshell keep your expectations low.
4. Grand Palladium Kantenah Resort & Spa
Overall Ratings
4.5 based on 8455 reviews
Great hotel
Reviewed By Matthew SGood hotel with lots of amenities and access to many restaurants and other pools. Room booked was not the one that was provided but was able to fix after 2 days Staff was nice and bartenders were great. Carmela by the pool was amazing
5. Bahia Principe Grand Coba
Overall Ratings
4 based on 16582 reviews
Facilities and services: 2 lake-style pools, 3 Jacuzzis, large sun terrace and gardens with sun umbrellas and loungers, pool and beach towel service, BAHIA SPA (additional charge). Sports facilities: gym, 5 tennis courts, basketball court, bicycles, motorized sports (additional charge), water activity centre, entertainment amphitheater. WiFi access in the lobby (1h per day free of charge), buffet restaurant, 4 a la carte restaurants, 8 bars, 2 snack bars. Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Balcony or terrace, air conditioning, ceiling fan, telephone, radio alarm clock, flat screen satellite TV, mini-bar, coffee-making facilities, safe (additional charge), ironing set, terrace, Wifi. Family Junior Suites and Master Family Suites, the perfect choice for families, including: All the facilities and services of a Junior Suite; bathrobes and slippers for all the family for use during your stay, children's bath kit, welcome basket with sweets, mini-bar with juices, shakes, milk and soft drinks for children, two fully independent connecting rooms (Master Family Suites), Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
Poor Guest Service Relations
Reviewed By Tony GArrived back after a 7 day stay. Many things have changed since my pre COVID stay. Firstly, there is all new staff from management down to the gardeners. From my experience most of guest facing staff do not know what their doing, or know the policies of the resort. Before arriving I sent a request to allocate me a specific building and floor as my wife has mobility issues. I don’t believe the new staff reads or knows how to read the simple request. The room they originally gave me was far from the building request and on the 3rd floor. After a lively discussion with the front desk, they reluctantly assigned me a room closer to my original request. During my stay I had an issue so I reported it to guest services. The manager, I believe his name was Alex assured me the issue would be resolved. After 2 days , I went back and spoke with his assistant Arron, still no reposition. Finally I spoke with the front desk reception manager, Mr. Rogelio who listen to the issue apologized for the bad experience and quickly resolved the problem. The guest service manager lied to my face for days where he had no intention of resolving my issue. It was insulting and very unprofessional for a resort to do this. Now for the changes to the resort. The kitchen at the main buffet has been extensively modified for the better. There is a higher quality for food and it is hot, not steaming hot. The a la cart restaurants decor and food have also been upgraded. I found at some a la cart restaurants, they are understaffed. The building # 29 room 32921 had several issues. The beer fright leaked, the room safe was damaged, the toilet wasn’t working properly, the TV wasn’t working properly and at the last 2 days of our stay, the air conditioner leaked. I can’t believe that the previous guests did not report the problems. The Mexican government has implemented a $2 US per night per room ECO tax payable to the resort and a $ 11 US per person over the age of 3 years exit tax. Some airlines have included the exit tax in the price of the ticket. I have been a many times repeat guest and have recommended the COBA to family and friends however, based on my latest experience, I can’t in fair conscience really recommend this resort.
6. Sunscape Akumal Beach Resort & Spa
Overall Ratings
4 based on 886 reviews
Sunscape Akumal Beach Resort & Spa is located in the heart of the Riviera Maya in the unspoiled Akumal Region known for the beauty of its pristine beaches. The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan world. This resort is set on a stunning strip of white sand beach with proximity to the historic and ecological wonders of Tulum and Cobá. Delicious snacks and delightful meals are available at eight dining options while limitless drinks are available at nine bars. Eleven shimmering pools and endless activities keep the whole family entertained during the day and into the evening. Unlimited-Fun® offers everything guests need for an endlessly fun-in-the-sun getaway. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™️ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts®️ property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™️ in your favorite browser.
Dont do it! Sunclub scam! Run down very dated falling apart and bugs in rooms
Reviewed By jolandatorresWent for a birthday they lied and told us they don't decorate for birthdays but many doors were decorated they gave us a old run down room in the back with dirty broken outdated jacuzzi mold in the shower bed super uncomfortable and moths coming out of the central air unit. When I mentioned it they seemed unbothered this is not their first rodeo and will ignore you and change you to another dirty room. They are scammers liars and just want to sell you overpriced bottles excursions and anything they can the 200 dollar credit we were entitled to the gentleman tried to lie and said we only get it if we go and visit their sister hotel...SCAM AFTER SCAM. They'll comment and say sorry we'll try to improve and won't improve a darn thing. They need to close this place down!! The night time bugs inside the resort are the worst! They attack you and they have vendors inside that will try to scam you telling you 150 for a painting then lowering it to 5 dollars when you won't buy. Everyone wants a tip and I do tip we'll but as far as I'm concerned no money is going into renovating this place so pay your employees more!!!
7. Bahia Principe Luxury Sian Ka'an
Overall Ratings
4.5 based on 9349 reviews
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi (free of charge) Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino
Relaxing couples vacation
Reviewed By chelseamraeStayed here with my fiance from May 21-28. Check in was extremely smooth, despite having to downgrade to a Garden View Suite from a Penthouse Suite for a couple of nights. No big deal - we still had a jacuzzi and the resort offered us a resort credit (which we later used on massages). The Gardenview room was a little dated but was nice and private. When we moved to the Penthouse Suite it was obvious that more care is taken with those room categories so keep that in mind when booking! We stayed in 40121 and our roof was private enough for me to sunbathe topless during the late afternoons. The food was hit or miss - typical resort buffet fare, but we never went hungry and never actually made our a-la-carte bookings because the buffet was so close and good enough. Shout out to Eglayde and Adriana at the buffet for providing great service. The resort complex is huge. Due to limited mobility we stayed close to Sian Ka’an for our whole stay but there is a shuttle that comes every 15ish minutes to take you to the other resorts, which you have full access to. Entertainment was fun and entertaining outside of the lobby bar each night - the shows circulate throughout the resort complex so if you miss one you really want to see, you can probably go to one of the other resorts. We did have one small hiccup - I am a diabetic and woke up one night with a low blood sugar. My fiancé tried to find food/juice for me at the 24-hour pool bar but they would not provide him any to take back to our room. He also went to the front desk and asked if there were bananas or fruit juices someone could get from the restaurant but no help. I was fine in the end, as I had a small soda in our minibar that I was able to sip on until room service arrived 45minutes later. I should have been prepared with juice/snacks of my own, but low blood sugars are rare for me and I was not prepared with the level of walking I had had to do that day during an excursion. It would have been nice if the 24 hour snack bar would allow for something to be taken back to the room especially in case of a medical emergency, but I wonder if there was a language barrier when my fiancé was trying to explain the situation. All in all we really enjoyed our stay. I want to shout out Bernie and Freda on the entertainment team for being so awesome, Melissa at the pool bar, Lino at the front desk, and Randy/Giovanni at the lobby bar. Our massages were done by Yamile and Kykey, and they were amazing. I probably wouldn’t return as I love to explore different resorts when I return to Mexico but would definitely recommend this place to my friends and family.
8. Hotel Akumal Caribe
Overall Ratings
4.5 based on 556 reviews
Hotel Akumal Caribe is a peaceful family-friendly resort located on the main bay in Akumal, Mexico. It is steeped with history and provides personal service, relaxation, delicious food, great views and more. We have our state certifications for SAFE TRAVELS approved by the World Travel and Tourism Council.
The hidden gem!!
Reviewed By Loving-mexico_1I just returned from a wonderful 10 day stay at this very special hotel. All the rooms are steps to a beautiful beach with cabanas that are set up for you daily by a smiling happy cabana guy. Lots of gorgeous walking and swimming . This hotel is not like the big cancun hotels. It feels so much more homey within a few days you are greeted by your name when you go to the restaurants or bar. The food is excellent , my only stress was deciding what I’d have for my next meal. Miguel and his staff were wonderful! Manuel at the desk was always there and available to help. Rooms are large and very comfortable and our cleaning lady Carmen took great care of us. I love that they supply a big purified water dispenser in each room. We had s fun day touring around in the golf carts , you can rent for the day or week from Cesar at the front desk area. Theres a great spa at the front as well. Thank you Andy for the much needed massage! The staff are all so helpful and happy. They clearly are well taken care of by the owner . It shows!! Cant wait to return ?
9. Akumal Natura Glamping
Overall Ratings
4.5 based on 291 reviews
Located just 10 minutes from the beach of Akumal famous for its turtle nesting season. Our bungalows have private bathroom and shower, terrace, 110 V electricity, ceiling fan, linen and room ammenities. Within our premises you can enjoy and refresh in our cenote. As well you will find a Ceremonial center, Namaste Restaurant & Bar where fresh and healthy food and drinks are our signature to enhance your body and mind. You will also have free Wifi, free bicycle use, 1 hour daily of free group yoga, free continental breakfast, access to the beach in Akumal and access to our Akumal natura RESCUE Environmental & Animal Management Unit and cenotes located only 5 kms away. Experience nature and peace in the comfort of our bungalows and the warm service of our staff.
First time visit but won’t be my last
Reviewed By sandyj916It started with a warm welcome at the glamping center. Our guide was Antonio and he was very knowledgeable. We were given plenty of time to look and ask questions. It is so evident that Antonio loves his job and the animals and the animals love him right back
10. Del Sol Beachfront Hotel
Overall Ratings
4.5 based on 560 reviews
Del Sol Beachfront Hotel rooms are in a tranquil setting on an out of the way beach. Each room includes daily maid service, air conditioning, free wireless internet, purified drinking water, TV, coffee maker, an in-room safe, and free parking. All Del Sol Beachfront condominiums and hotel rooms are on the absolute beachfront with uninterrupted views of the ocean. We also have one, two and three bedroom condos available.
Clean quiet
Reviewed By Jamieswanson55Stayed here on a main floor condo, with my wife and daughter and grandchildren. Very clean and quiet. For the master bedroom that cleverly had a view of the sunrise they had a pedestal bed. Ie. a mattress on top of a raised concrete slab. Aside from the sargasso seaweed piling up and the aroma generated, this was the only problem that we incurred during our two night stay.
